# Chat button appears on suspended user's usercard

**URL:** https://meta.discourse.org/t/chat-button-appears-on-suspended-users-usercard/254584
**Category:** UX
**Tags:** chat, user-card
**Created:** [February 9, 2023, 9:13am UTC](https://meta.discourse.org/t/chat-button-appears-on-suspended-users-usercard/254584 "2023-02-09T09:13:37Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Don](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/don/32/228726_2.png) [@Don](https://meta.discourse.org/u/Don)
#### Post date: [February 9, 2023, 9:13am UTC](https://meta.discourse.org/t/chat-button-appears-on-suspended-users-usercard/254584/1 "2023-02-09T09:13:37Z")

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Hello,

I noticed the chat is appear on the suspended users usercard and clicking the button is possible to create a new personal chat as non-staff. However the email notifications are blocked as non-staff which is great. But I think if the Message button is not available when the user is suspended than the Chat button also should hidden?

Or is it because if there is already an existing chat conversation created, it directs the user there and not open a new one? But in this case I think it should only appear to those users who’s already have a conversation with the suspended user.

 ![Screenshot 2023-02-09 at 9.50.34](https://global.discourse-cdn.com/meta/original/4X/a/b/3/ab37afa9b34b1d2ee60a6e20787c6497984772c8.png)

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Thanks 🙂

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### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [February 11, 2023, 6:39am UTC](https://meta.discourse.org/t/chat-button-appears-on-suspended-users-usercard/254584/2 "2023-02-11T06:39:07Z")

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Yes we should probably not show it in this case 👍

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<div class="post-metadata">

### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [February 14, 2023, 8:22pm UTC](https://meta.discourse.org/t/chat-button-appears-on-suspended-users-usercard/254584/3 "2023-02-14T20:22:13Z")

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That should do it:

[https://github.com/discourse/discourse/pull/20292](https://github.com/discourse/discourse/pull/20292)

Thanks 👍

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<div class="post-metadata">

### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [February 18, 2023, 7:00am UTC](https://meta.discourse.org/t/chat-button-appears-on-suspended-users-usercard/254584/4 "2023-02-18T07:00:53Z")

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