# Chat buttons not working

**URL:** https://meta.discourse.org/t/chat-buttons-not-working/295719
**Category:** Bug
**Tags:** chat
**Created:** [February 17, 2024, 12:02pm UTC](https://meta.discourse.org/t/chat-buttons-not-working/295719 "2024-02-17T12:02:57Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [February 17, 2024, 12:02pm UTC](https://meta.discourse.org/t/chat-buttons-not-working/295719/1 "2024-02-17T12:02:58Z")

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Chat buttons are not working after latest update  
I even tried disabling all the plugins and [safe mode](https://meta.discourse.org/t/53504?silent=true).  
Please help

  

/chat, /chat/direct-messages is redirecting to /latest  
This is the error I am getting when clicking on the chat button

 ![Screenshot 2024-02-17 at 5.24.38 PM](https://global.discourse-cdn.com/meta/original/4X/2/d/f/2df70b36b449b5ecefa39935f1b2fd70246ed1a2.png)

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### Author: ![Lilly](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lilly/32/575047_2.png) [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [February 17, 2024, 7:54pm UTC](https://meta.discourse.org/t/chat-buttons-not-working/295719/2 "2024-02-17T19:54:04Z")

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I cannot reproduce this. You still have to enable official plugins to use chat in [safe mode](https://meta.discourse.org/t/53504?silent=true). When you go into [safe mode](https://meta.discourse.org/t/53504?silent=true), are you checking the boxes like this? If not, try those options and see if it works.

 ![image](https://global.discourse-cdn.com/meta/original/4X/c/0/f/c0f0caef243eb90522df122ef56a63836cc9522f.png)

What other plugins are you running? any un-official ones?

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<div class="post-metadata">

### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [February 18, 2024, 5:02am UTC](https://meta.discourse.org/t/chat-buttons-not-working/295719/3 "2024-02-18T05:02:21Z")

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I am not using any un-official plugin  
I also tried those options in [safe mode](https://meta.discourse.org/t/53504?silent=true)

 ![Screenshot 2024-02-18 at 10.31.24 AM](https://global.discourse-cdn.com/meta/original/4X/7/3/3/733c2f2c2a60f2c4b6e3118e9afd8017f2cc725f.png)

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [April 16, 2024, 12:25pm UTC](https://meta.discourse.org/t/chat-buttons-not-working/295719/4 "2024-04-16T12:25:00Z")

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Did you manage to get this working? 🤞

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [April 16, 2024, 12:53pm UTC](https://meta.discourse.org/t/chat-buttons-not-working/295719/5 "2024-04-16T12:53:53Z")

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I can reproduce the problem. Somehow, there is an issue when you delete all default channels, disable public channels, and there are no DMs. Everything works fine until you open full-screen chat. That does not work, and because the chat button opens the chat in the mode you used last, the button is broken.  
As a workaround, you can change one of the parameters needed to reproduce the issue, e.g., start a DM or enable public channels.