# Chat-icoon wordt weergegeven in de header voor gebruikers die geen toegang hebben tot chat

**URL:** https://meta.discourse.org/t/chat-icon-shows-on-header-for-users-that-dont-have-access-to-chat/262080
**Category:** UX
**Tags:** chat
**Created:** [18 april 2023 om 12:36 UTC](https://meta.discourse.org/t/chat-icon-shows-on-header-for-users-that-dont-have-access-to-chat/262080 "2023-04-18T12:36:28Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![manuel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/manuel/32/468169_2.png) [@manuel](https://meta.discourse.org/u/manuel)
#### Post date: [18 april 2023 om 12:36 UTC](https://meta.discourse.org/t/chat-icon-shows-on-header-for-users-that-dont-have-access-to-chat/262080/1 "2023-04-18T12:36:28Z")

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Currently it seems the chat icon always shows. I’d expect it to not show if a user doesn’t have access to channels or personal messages.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [18 april 2023 om 12:42 UTC](https://meta.discourse.org/t/chat-icon-shows-on-header-for-users-that-dont-have-access-to-chat/262080/2 "2023-04-18T12:42:03Z")

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~~I’ve just given this a quick run-through on my test site and I’m not seeing this?~~

~~Busting down my test user to TL0 while `chat allowed groups` is TL1 makes the chat bubble and sidebar chat UI disappear.~~

Oh, hang on. Do you mean something like this @nolo:

- Create TL1 test user
- Set `chat allowed groups` to TL1
- Set `direct message enabled groups` to TL2
- Create category for TL2
- Create public chat channel in TL2 category (and no others)

Chat bubble displays, but no chats are accessible:

 ![image](https://global.discourse-cdn.com/meta/original/4X/c/1/4/c143e37ad9a3e914d10575b9fa831b5e9f2a196d.png)

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### Author: ![manuel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/manuel/32/468169_2.png) [@manuel](https://meta.discourse.org/u/manuel)
#### Post date: [18 april 2023 om 12:55 UTC](https://meta.discourse.org/t/chat-icon-shows-on-header-for-users-that-dont-have-access-to-chat/262080/3 "2023-04-18T12:55:33Z")

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Oh wow, how did you figure that out!? 😄

Yes, I also just realized that is exactly the combination: chat is generally enabled for the group, but not on personal messages. Then, there are no channels for that group and when they open chat the modal is empty.

I guess can’t call this a bug though? A weird combination of pushing buttons…

edit: thought a combination that might come up more commonly could be:

- chat allowed for everyone
- direct messages only for staff
- no channel for a specific group

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<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [19 april 2023 om 13:28 UTC](https://meta.discourse.org/t/chat-icon-shows-on-header-for-users-that-dont-have-access-to-chat/262080/7 "2023-04-19T13:28:09Z")

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> [@manuel](#):
>
> I guess can’t call this a bug though? A weird combination of pushing buttons…

I took it to be adjudicated and it came back as… 🥁 🥁 🥁 … #Contribute > UX - but still something that we want to improve on. 👍 I’m not sure on the priority/timeline just yet, but it’s been absorbed into the mix. 🙂