# Chat Integrations plugin doesn't react on new posts

**URL:** https://meta.discourse.org/t/chat-integrations-plugin-doesnt-react-on-new-posts/412438
**Category:** Support
**Tags:** chat-integration
**Created:** [September 15, 2026, 9:48am UTC](https://meta.discourse.org/t/chat-integrations-plugin-doesnt-react-on-new-posts/412438 "2026-09-15T09:48:56Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![pedro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pedro/32/365099_2.png) [@pedro](https://meta.discourse.org/u/pedro)
#### Post date: [September 24, 2026, 11:25pm UTC](https://meta.discourse.org/t/chat-integrations-plugin-doesnt-react-on-new-posts/412438/4 "2026-09-24T23:25:52Z")

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Just in case, could you double-check if your Slack integration is currently using Granular Scopes?

> [@Set up Slack notifications using the discourse-chat-integration plugin](https://meta.discourse.org/t/set-up-slack-notifications-using-the-discourse-chat-integration-plugin/66730/1):
>
> ## Upgrading to ‘Granular Scopes’
> 
> If you set up your integration a while ago, you may need to upgrade to Slack’s “Granular Scopes” for things to work as described above.
> 
> > **Instructions**
> >
> > 1. Go to [Slack API: Applications | Slack](https://api.slack.com/apps) and choose your Discourse integration app
> > 
> > 2. On the left, choose “Update to Granular Scopes”
> > 
> > 3. For “Bot Token Scopes”, select `chat:write` and `chat:write.customize`. If you’re using slash commands and/or transcript posting, also select `users:read`, `channels:history`, `groups:history`, `im:history`. You can unselect all other scopes.
> > 
> > 4. Click Next
> > 
> > 5. Uncheck all User Token scopes - we don’t need any of them
> > 
> > 6. Click Next, and complete the migration by clicking “Yes, Migrate my app”
> > 
> > 7. On the left, choose “Install App”, then “Reinstall to Workspace”
> > 
> > 8. Copy the “Bot User OAuth Token”, and paste it into the “chat\_integration\_slack\_access\_token” setting in Discourse
> > 
> > 9. In the Slack sidebar, under “Apps”, choose your Discourse integration.
> > 
> > 10. Click its name at the top, then “Add this app to a channel”
> > 
> > 11. Select all the channels which you want Discourse to integrate with
> > 
> > 12. Done 🎉

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