# Chat not working after dev install

**URL:** https://meta.discourse.org/t/chat-not-working-after-dev-install/354575
**Category:** Support
**Tags:** dev-install, chat
**Created:** [February 26, 2025, 8:24am UTC](https://meta.discourse.org/t/chat-not-working-after-dev-install/354575 "2025-02-26T08:24:39Z")
**Posts on this page:** 3
**Page:** 2

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### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [February 26, 2025, 12:44pm UTC](https://meta.discourse.org/t/chat-not-working-after-dev-install/354575/21 "2025-02-26T12:44:18Z")

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> [@merefield](#):
>
> FYI current Ruby is something closer to 3.3.6 in Production, so switching to that version of Ruby might be a good idea.

Update your Ruby to 3.3.6 and try and update that gem to latest.

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### Author: ![Neeraj\_Keriya](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neeraj_keriya/32/491094_2.png) [@Neeraj\_Keriya](https://meta.discourse.org/u/Neeraj_Keriya)
#### Post date: [February 27, 2025, 10:52am UTC](https://meta.discourse.org/t/chat-not-working-after-dev-install/354575/22 "2025-02-27T10:52:09Z")

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@merefield @j.jaffeux Thanks for the help!!

The root cause of this issue related to Ubuntu 20.04 ( system’s **glibc** (GNU C Library)). Now this sounds strange but its true.

**Explanation:**  
On investigation, I found that `mini_racer-0.18.0.pre1` native extensions require glibc version `2.32+`.  
Checking on my local machine by running: `ldd --version` shows glibc version: `2.31`.

At the end, II upgraded to Ubuntu 22.04 as it ships with glibc version 2.35 and all set 🚀

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### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [February 27, 2025, 10:54am UTC](https://meta.discourse.org/t/chat-not-working-after-dev-install/354575/23 "2025-02-27T10:54:00Z")

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