# Checking whether Discourse is sending all the emails it should
**URL:** https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911
**Category:** Support
**Tags:** email
**Created:** [July 4, 2025, 10:09am UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911 "2025-07-04T10:09:52Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [July 4, 2025, 10:09am UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/1 "2025-07-04T10:09:52Z")
For the most recent forum post, based purely on “watch” status there should have been c.1300 users emailed.
But from the Amazon SES console and from the Discourse `/admin/email-logs` Sent page there were only c.700 sent.
Only c.20 appear on `/admin/email-logs/skipped` as “Skipped”, the reason in those cases being “Exceeded bounce\_score\_threshold”.
What other reason might there be for this discrepancy?
I’ll keep an eye out for future messages to see whether this was a one off.
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### Author:  [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)
#### Post date: [July 4, 2025, 11:29am UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/2 "2025-07-04T11:29:58Z")
Are there any in /admin/email/bounced?
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### Author:  [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [July 4, 2025, 2:29pm UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/3 "2025-07-04T14:29:03Z")
Yes, about 20.
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### Author:  [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [July 4, 2025, 5:00pm UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/4 "2025-07-04T17:00:55Z")
I’ve just had a thought. There’s a setting to stop sending emails after a certain period of not visiting the forum. I bet the missing people are beyond that point. Is there a way to check using [Data Explorer](https://meta.discourse.org/t/32566?silent=true)?
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### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 4, 2025, 5:23pm UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/5 "2025-07-04T17:23:24Z")
> [@Jonathan5](#):
>
> There’s a setting to stop sending emails after a certain period of not visiting the forum.
I think that’s just for the activity summaries? (`Suppress digest email after days`) Or did you have another in mind?
A missing 600 seems like a lot of people to have changed their email preference to ‘never’, but may be worth a check just in case?
Did you check how many had received a notification for it?
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### Author:  [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [July 4, 2025, 6:01pm UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/6 "2025-07-04T18:01:37Z")
Yes that’s what I had in mind (hazily). I’ll try to find those things in the database using [Data Explorer](https://meta.discourse.org/t/32566?silent=true) this evening.
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### Author:  [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [July 4, 2025, 6:10pm UTC](https://meta.discourse.org/t/checking-whether-discourse-is-sending-all-the-emails-it-should/372911/7 "2025-07-04T18:10:59Z")
> [@JammyDodger](#):
>
> A missing 600 seems like a lot of people to have changed their email preference to ‘never’, but may be worth a check just in case?
About 1100 “always” and 300 “never” (nobody in between!) so we have accounted for half of them already! Thanks.