# Clearer wording for "reply-by-email" function to avoid mishaps

**URL:** https://meta.discourse.org/t/clearer-wording-for-reply-by-email-function-to-avoid-mishaps/57501
**Category:** UX
**Created:** [February 16, 2017, 9:11pm UTC](https://meta.discourse.org/t/clearer-wording-for-reply-by-email-function-to-avoid-mishaps/57501 "2017-02-16T21:11:39Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![tophee](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tophee/32/73406_2.png) [@tophee](https://meta.discourse.org/u/tophee)
#### Post date: [November 25, 2017, 10:15am UTC](https://meta.discourse.org/t/clearer-wording-for-reply-by-email-function-to-avoid-mishaps/57501/8 "2017-11-25T10:15:10Z")

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> [@scombs](#):
>
> A user sent his resume to the group saying he was looking to leave his current job when he thought he was just replying to the last poster

Yes, this happens a lot (not quite as embarrassing as this one but still), despite having changed the footer the way you suggested. People just don’t see it. I think you have pinpointed the core of the issue here:

> [@scombs](#):
>
> The default original email looks like it comes from the user with an image even. You have to check the email address to know that the message isnt a personal email.

I wonder if it might help to have a site setting that allows admins to change the sender name from the poster (user)name to the name of the forum (perhaps "on behalf of poster) or something. That way it should be quite clear in any email client that a reply to that email will go to the forum.

We’d not be loosing much because the posters name (and avatar!) is still included in the email body.

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