# Cloud installation not working

**URL:** https://meta.discourse.org/t/cloud-installation-not-working/193788
**Category:** Self-hosting
**Created:** [June 14, 2021, 3:35pm UTC](https://meta.discourse.org/t/cloud-installation-not-working/193788 "2021-06-14T15:35:48Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![finks](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/finks/32/116636_2.png) [@finks](https://meta.discourse.org/u/finks)
#### Post date: [June 14, 2021, 4:24pm UTC](https://meta.discourse.org/t/cloud-installation-not-working/193788/2 "2021-06-14T16:24:58Z")

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Hey @stefanino, I have been having the exact same experience the past few days. It seems the letsencrypt step of the installation is failing somehow. I have ruled out hitting any caps with letsencrypt, as I am getting the same results on a different domain. I have also tested both the github install instructions as well as a digital ocean 1-click, both failing with the same ssl error.

The installation succeeds if I disable ssl, via:

> [@How to install discourse without ssl?](https://meta.discourse.org/t/how-to-install-discourse-without-ssl/141817/25):
>
> You’ll need to comment out the two lines near the top that turn on let’s encrypt and ssl These two: #- "templates/web.ssl.template.yml" #- "templates/web.letsencrypt.ssl.template.yml" But again, I don’t think that doing that will solve anything.

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