I had two reports today of members that keep getting redirected to the “activate your email” page whenever they sign in. I talked to my SSO authentication guy and it looks like a problem with Discourse validating thier identity. Can someone take a look?

This was a legitimate issue. Fixed via: https://github.com/discourse/discourse/commit/b21d5d3633b36ee0d2b1c4ee3f572775a022e43c Thanks for reporting this issue @Martin_Cash :+1: The fix will be deployed on your instance soon.

I found the last discussion around this…I haven’t tested it yet. [image] SSO Authentication Issue with differently cased emails Support Today, I had a case of a member that would be redirected to the “confirm your email address” page every time they signed in to Discourse. They are able to sign in to other assets that use our authentication method just fine. After some digging, we found that the email address stored in Discourse and on our authentication server had capital letters which they don’t actually type when signing in to anything. I had the member change their ID to lowercase and now they can sign in to Discourse witho…

Hmm can you check this code path @techapj for any place it is incorrectly case sensitive?

Community login issue

Product Support

Martin_Cash November 8, 2017, 4:46am 2

I found the last discussion around this…I haven’t tested it yet.

Topic		Replies	Views
SSO Authentication Issue with differently cased emails Product Support	3	1083	August 10, 2017
Login Error: There is a problem with your account. Please contact the site's administrator SSO	3	2208	February 7, 2019
Email address is case-sensitive in first run install setup Bug	2	1116	May 27, 2016
SSO and changing email addresses upstream Product Support	3	2644	August 31, 2018
Trouble with wp-discourse logins WordPress	21	2757	March 30, 2019

Community login issue

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