I have a user whose “Create a new topic” or “Reply” compose window limits her viewing area to about half a line. The screen shot below will show you what she sees whenever she tries to create or reply to a post.
The preview window displays fine and I’ve been unsuccessful in troubleshooting a resolution with her. She last used our forum on April 21, 2017 and we’ve since updated our Discourse version a few times between then and now.
Do you have a solution for this compose window UX problem?
Here’s some more tech info about her setup to help you help me troubleshoot this for my frustrated forum user:
- OS: MacOS Sierra Ver 10.12.6
- Browser: Chrome Version 60.0.3112.90 (Official Build) (64-bit)
- Hardware: Mac Mini circa late 2012 with 16GB Ram