# Nieuwe onderwerpen of groep berichten maken
**URL:** https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577
**Category:** Support
**Tags:** email-in
**Created:** [27 augustus 2025 om 20:35 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577 "2025-08-27T20:35:24Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@philh](https://meta.discourse.org/u/philh)
#### Post date: [27 augustus 2025 om 20:35 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/1 "2025-08-27T20:35:24Z")
I am able to poll the set address and create group messages but removing that email from the group and attaching to a category I consistently get the email\_reject\_bad\_destination\_address error message.
```plaintext
We’re sorry, but your email message to [“team@MMMMMM.org”] (titled testing email to category) didn’t work.
Here are some things to check:
Do you use more than one email address? Did you reply from a different email address than the one you originally used? Email replies require that you use the same email address when replying.
Did your email software properly use the Reply-To: email address when replying? Unfortunately, some email software incorrectly sends replies to the From: address, which won’t work.
Was the Message-ID header in the email modified? The Message-ID must be consistent and unchanged.
Need more help? Reach out to us via the Contact Us details at https://MMMMMM.org/about
```
Suggestions anyone?
Following as best I can [Configuring incoming email to create new topics or group messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-or-group-messages/62977) and [Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003) (not using Gmail) and [Troubleshoot reply by email](https://meta.discourse.org/t/troubleshoot-reply-by-email/42026/1)
---
### Author:  [@philh](https://meta.discourse.org/u/philh)
#### Post date: [28 augustus 2025 om 20:14 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/2 "2025-08-28T20:14:34Z")
> [@Reply by email address broken](https://meta.discourse.org/t/reply-by-email-address-broken/229465/1):
>
> This works as expected and the email now comes from _community.forum+@domain.com_ with the reply-to header also set correclty.
How did you set up polling for [community.forum@domain.com](mailto:community.forum@domain.com) ??
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [28 augustus 2025 om 20:41 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/3 "2025-08-28T20:41:04Z")
> [@Reply by email address broken](https://meta.discourse.org/t/reply-by-email-address-broken/229465/1):
>
> Discourse ignores the `Reply by email address` if the email address does not contain _%{reply\_key}_
That’s expected. The reply\_key is what connects the reply with the thing that you’re replying to. If there’s a bug, it’s that it allows you to enter anything without `%{reply-key}`.
---
### Author:  [@RBoy](https://meta.discourse.org/u/RBoy)
#### Post date: [29 augustus 2025 om 00:45 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/4 "2025-08-29T00:45:08Z")
Either you have your own SMTP / POP server or you can forward the emails from [domain.com](http://domain.com) to gmail and have discourse poll gmail.
---
### Author:  [@philh](https://meta.discourse.org/u/philh)
#### Post date: [29 augustus 2025 om 03:33 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/5 "2025-08-29T03:33:13Z")
Thanks for the reply…
I referred to that address as your example of what was working.
I don’t use gmail or [domain.com](http://domain.com)
Yes, I have my own mail server with 4 related addresses 3 of which are forwarded to the 4th. The 4th is polled by discourse.
Two of forwarded emails are used on Group A and the 3rd is used on another Group B. This works without issue except replying my email to the specific message is not yet setup hence my question.
So in my case:
The polled domain is [meta@mydomain.com](mailto:meta@mydomain.com)
Reply by email address is replies+%{reply\_key}@mydomain.com
[replies@mydomain.com](mailto:replies@mydomain.com) is forwarded to [meta@mydomain.com](mailto:meta@mydomain.com)
An example “Reply to” in a resulting group message email is: [replies+f33496547209ecb9f2006a4172d5840c@mydomain.com](mailto:replies+f33496547209ecb9f2006a4172d5840c@mydomain.com)
Replying yields the [Repeal OBBBA Forum] Email issue – Unknown To: Address message
Been scratching my head for numerous hours sorting this out. Any suggestions would be appreciated.
Note: I am guessing I should have posted elsewhere, not in an old Bug thread.
---
### Author:  [@RBoy](https://meta.discourse.org/u/RBoy)
#### Post date: [30 augustus 2025 om 22:09 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/6 "2025-08-30T22:09:50Z")
Yeah it’s a PITA but this is how I got it to work, don’t use a reply key and forward replies from [reply@domain.com](mailto:reply@domain.com) to [something@gmail.com](mailto:something@gmail.com) and have discourse poll [gmail.com](http://gmail.com)
---
### Author:  [@philh](https://meta.discourse.org/u/philh)
#### Post date: [31 augustus 2025 om 03:49 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/7 "2025-08-31T03:49:38Z")
Yes, PITA 💯 agree
The docs are appreciated but some updating would be helpful for the next folks to come along. For example I did not realize the Forwarded emails behavior setting was required and critical. Once I realized this was the only thing that I had not tried some quick trial and error got things working. Setting to “quote” did the trick.
> [@Configuring incoming email to create new topics or group messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-or-group-messages/62977#p-290076-forwarded-emails-behavior-7):
>
> bookmark This guide explains how to set up incoming emails to create new topics or group messages in Discourse, including configuration of site settings and category or group-specific settings. person_raising_hand Required user level: Administrator This guide covers: Enabling and configuring incoming emails Choosing between category and group for incoming emails Setting up incoming emails for a group Setting up incoming emails for a category Deciding how forwarded emails are handled …
> [@Configuring incoming email to create new topics or group messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-new-topics-or-group-messages/62977/1):
>
> ## Forwarded emails behavior
>
> You can decide how forwarded emails appear in Discourse using the `forwarded emails behaviour` site setting, which has the following options:
>
> - hide - a new new topic or PM will be created with the forwarded text included as hidden text that can be expanded to view
> - quote - a new topic or PM will be created with the forwarded text included as quoted text.
> - create replies - a new topic or PM will be created authored by the original sender. Replies will be created authored by participants in the email. If the user accounts do not already exist matching the sender email addresses, they will be created as staged user accounts.
Things started working in categories as well.
> [@Configuring Incoming Email to Create Category Topics or Group Messages](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577):
>
> I am able to poll the set address and create group messages but removing that email from the group and attaching to a category I consistently get the email\_reject\_bad\_destination\_address error message. We’re sorry, but your email message to [“team@MMMMMM.org”] (titled testing email to category) didn’t work. Here are some things to check: Do you use more than one email address? Did you reply from a different email address than the one you originally used? Email replies require that you u…
---
### Author:  [@philh](https://meta.discourse.org/u/philh)
#### Post date: [31 augustus 2025 om 16:07 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/9 "2025-08-31T16:07:38Z")
Hi @Lilly thanks for moving some posts around however you marked my issue solved incorrectly. Please remove or change the ✅
> [@philh](#):
>
> Once I realized this was the only thing that I had not tried some quick trial and error got things working. **Setting to “quote” did the trick**.
---
### Author:  [@philh](https://meta.discourse.org/u/philh)
#### Post date: [2 september 2025 om 17:06 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/10 "2025-09-02T17:06:35Z")
@Lilly heeft de privébericht hierover gesloten zonder op een reactie te wachten. hmm Als ik heb beledigd door een privébericht te sturen, bied ik mijn excuses aan.
Mijn privébericht reactie: Bedankt Lilly. Het gaat niet om statistieken. Het gaat erom andere gebruikers niet te misleiden die proberen inkomende e-mail te sorteren. Het gebruik van Gmail is een tijdelijke oplossing wanneer de SMTP-server problemen heeft met het toevoegen van sleutels.
Het grotere probleem is de staat van de documentatie rond inkomende e-mail. Ik help graag waar ik kan @tobiaseigen
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [2 oktober 2025 om 17:06 UTC](https://meta.discourse.org/t/configuring-incoming-email-to-create-category-topics-or-group-messages/380577/11 "2025-10-02T17:06:39Z")
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