# Confirm Admin Account in admin\_confirmation\_message email can't be clicked

**URL:** https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952
**Category:** Support
**Created:** [May 16, 2019, 6:48pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952 "2019-05-16T18:48:43Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![zigojacko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zigojacko/32/141353_2.png) [@zigojacko](https://meta.discourse.org/u/zigojacko)
#### Post date: [May 16, 2019, 6:48pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/1 "2019-05-16T18:48:44Z")

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I granted admin to a user and received the admin email (admin\_confirmation\_message) but the ‘Confirm Admin Account’ in the email is not a link/button and can’t be clicked.

It’s just plain text.

 ![discourse-confirm-admin-account](https://global.discourse-cdn.com/meta/original/3X/2/9/29fb4207ae67f40ffd212eb7f4aac9804a384fb1.png)

I noticed someone else mentioned this in another thread and said it was down to translations but how exactly do I fix that please?

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<div class="post-metadata">

### Author: ![zigojacko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zigojacko/32/141353_2.png) [@zigojacko](https://meta.discourse.org/u/zigojacko)
#### Post date: [May 16, 2019, 6:54pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/2 "2019-05-16T18:54:12Z")

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I have found **admin\_confirmation\_mailer.text\_body\_template** at Customize \> Text Content.

Which contains:-

```
Please confirm that you'd like to add **%{target_username}** as an administrator for your forum.

[Confirm Administrator Account](%{admin_confirm_url})

```

Is there something I need to modify with this?

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<div class="post-metadata">

### Author: ![pmusaraj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pmusaraj/32/119489_2.png) [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [May 16, 2019, 7:55pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/3 "2019-05-16T19:55:13Z")

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Hi Geoff, I tested this locally and couldn’t reproduce it, I see a link in the email body (and clicking on it works):

 ![image](https://global.discourse-cdn.com/meta/original/3X/6/1/614625a55f40b54cb06507672c1aed7bc528ef21.png)

Is your Discourse instance not up to date, by any chance?

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### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [May 16, 2019, 8:21pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/4 "2019-05-16T20:21:18Z")

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Could you confirm how this was installed?

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<div class="post-metadata">

### Author: ![zigojacko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zigojacko/32/141353_2.png) [@zigojacko](https://meta.discourse.org/u/zigojacko)
#### Post date: [May 17, 2019, 7:37am UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/5 "2019-05-17T07:37:49Z")

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> [@pmusaraj](#):
>
> Hi Geoff, I tested this locally and couldn’t reproduce it, I see a link in the email body (and clicking on it works):
> 
> ![image](https://global.discourse-cdn.com/meta/original/3X/6/1/614625a55f40b54cb06507672c1aed7bc528ef21.png)
> 
> Is your Discourse instance not up to date, by any chance?

Yes, DIscourse says it is up to date. I checked the version and it is [v2.3.0.beta9 +20](https://github.com/discourse/discourse/compare/7cbc4c1e4627edba0e128f8221962e341c7abce9...tests-passed).

Not modified in any way and just using the ‘Grant Admin’ functionality built into that release.

Seems like `%{admin_confirm_url}` doesn’t seem to pick up the URL.

If it’s of any relevance, if I go to Customize \> Text and search for `activation.admin_confirm_url` it doesn’t exist. Not sure if that is meant to and hold the URL?

Thanks.

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<div class="post-metadata">

### Author: ![zigojacko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zigojacko/32/141353_2.png) [@zigojacko](https://meta.discourse.org/u/zigojacko)
#### Post date: [May 17, 2019, 7:40am UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/6 "2019-05-17T07:40:21Z")

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> [@Stephen](#):
>
> Could you confirm how this was installed?

Just a standard docker install as per the instructions [here](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md).

The ‘Grant Admin’ functionality is included in the default release.

Not modified further in any way.

Thanks.

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<div class="post-metadata">

### Author: ![pmusaraj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pmusaraj/32/119489_2.png) [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [May 17, 2019, 1:46pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/7 "2019-05-17T13:46:43Z")

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Is it possible your mail client is stripping links? Can you try this on a different client or look at the full email output?

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<div class="post-metadata">

### Author: ![zigojacko](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zigojacko/32/141353_2.png) [@zigojacko](https://meta.discourse.org/u/zigojacko)
#### Post date: [May 17, 2019, 5:28pm UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/8 "2019-05-17T17:28:27Z")

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Wow, you were right, I logged into our G Suite (Gmail) account directly and sure enough, the link is displayed in the email as it should be.

That’s strange, no idea why it wouldn’t have come through in our ticket/email suite (we use Teamwork Desk).

Thanks for suggesting that, problem solved 😄

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<div class="post-metadata">

### Author: ![zogstrip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zogstrip/32/512781_2.png) [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [May 20, 2019, 8:48am UTC](https://meta.discourse.org/t/confirm-admin-account-in-admin-confirmation-message-email-cant-be-clicked/117952/9 "2019-05-20T08:48:11Z")

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