# 'Confirm new Admin Account' doesn't work

**URL:** https://meta.discourse.org/t/confirm-new-admin-account-doesnt-work/212998
**Category:** Support
**Created:** [December 23, 2021, 7:18pm UTC](https://meta.discourse.org/t/confirm-new-admin-account-doesnt-work/212998 "2021-12-23T19:18:39Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![arthuroff](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/arthuroff/32/244481_2.png) [@arthuroff](https://meta.discourse.org/u/arthuroff)
#### Post date: [December 23, 2021, 7:18pm UTC](https://meta.discourse.org/t/confirm-new-admin-account-doesnt-work/212998/1 "2021-12-23T19:18:40Z")

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Upon clicking the link I get: ‘Oops! That page doesn’t exist or is private.’

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### Author: ![david](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/david/32/157490_2.png) [@david](https://meta.discourse.org/u/david)
#### Post date: [December 23, 2021, 7:26pm UTC](https://meta.discourse.org/t/confirm-new-admin-account-doesnt-work/212998/2 "2021-12-23T19:26:49Z")

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It’s possible that you have some translation overrides which have an incorrect link. Can you check admin \> customize \> text \> “admin\_confirmation\_mailer”

 ![Screenshot 2021-12-23 at 19.25.15](https://global.discourse-cdn.com/meta/original/3X/6/e/6e243c9a5e73f107f94085acb53a7a91c0804d0f.jpeg)

If any of them are yellow, click “edit”, and then “revert changes”

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### Author: ![arthuroff](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/arthuroff/32/244481_2.png) [@arthuroff](https://meta.discourse.org/u/arthuroff)
#### Post date: [December 23, 2021, 7:42pm UTC](https://meta.discourse.org/t/confirm-new-admin-account-doesnt-work/212998/3 "2021-12-23T19:42:56Z")

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I just figured out that the link essentially expired. Resent it again and it worked.

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### Author: ![david](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/david/32/157490_2.png) [@david](https://meta.discourse.org/u/david)
#### Post date: [January 22, 2022, 7:43pm UTC](https://meta.discourse.org/t/confirm-new-admin-account-doesnt-work/212998/6 "2022-01-22T19:43:21Z")

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