# Connection Timeout/Security Issue
**URL:** https://meta.discourse.org/t/connection-timeout-security-issue/209652
**Category:** Self-hosting
**Created:** [November 19, 2021, 4:33pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652 "2021-11-19T16:33:24Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Heather\_Lloyd](https://meta.discourse.org/u/Heather_Lloyd)
#### Post date: [November 19, 2021, 4:33pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/1 "2021-11-19T16:33:24Z")
Hey guys.
Attempting to install Discourse on Ubuntu 20.04 (LTS) x64. Nameservers and domain settings are good to go for both DigitalOcean and GoDaddy.
After installation, when I try to access the website, it gives me a connection timeout error OR an HTTPS security error. www.skuvault.social gives me something different.
Any idea what this could be? This has happened three times now - I have reinstalled it following Ubuntu 20.04 instructions, including all prerequisites. I feel like I am missing something very single.
Thank you!
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [November 19, 2021, 6:22pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/2 "2021-11-19T18:22:30Z")
You need to set that first record for `www`, not `www.skuvault.social`. If you use a DNS tester you’ll see that there’s no DNS record for `www.skuvault.social`, but there is one for `www.skuvault.social.skuvault.social`.
If you’ve run a bunch of rebuilds, your next issue will be that you hit let’s encrypt’s rate limit and your key is invalid. You’ll need to wait a week or follow [Setting up Let’s Encrypt with Multiple Domains](https://meta.discourse.org/t/setting-up-let-s-encrypt-with-multiple-domains/56685), which is a bit tricky.
---
### Author:  [@Heather\_Lloyd](https://meta.discourse.org/u/Heather_Lloyd)
#### Post date: [November 19, 2021, 7:44pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/3 "2021-11-19T19:44:36Z")
Thank you. I have this now:
I’ve never heard of Let’s Encrypt. I’ve done this four (?) times I think now. I’ll check out that article. Will I need a separate domain for that, or can I configure it with my first? I could create a forum.skuvault.social subdomain, set the forum to that, then change it later, correct?
I’m trying to demo this for my company but I’m a noob, obviously, lol.
Thank you!
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [November 19, 2021, 8:22pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/4 "2021-11-19T20:22:41Z")
Let’s Encrypt provides you with a free certificate, which is how your site would be accessible via HTTPS after installation.
It’s possible that your re-installations have used up your 7 day issuance quota for `skuvault.social`. If that’s the case your only options would be:
- Run without HTTPS (bad, don’t do this)
- Wait a week
- Use a different domain for setup (this will create headaches down the line)
- Purchase a certificate (don’t do this)
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### Author:  [@Heather\_Lloyd](https://meta.discourse.org/u/Heather_Lloyd)
#### Post date: [November 19, 2021, 8:25pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/5 "2021-11-19T20:25:59Z")
Alrighty, thank you. Does it apply one automatically? I skipped the Let’s Encrypt prompt when installing.
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [November 19, 2021, 8:26pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/6 "2021-11-19T20:26:56Z")
Yes, you don’t need to provide an email for Let’s Encrypt to be set up, you just won’t receive notifications of expirations. Discourse installs HTTPS as standard.
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### Author:  [@Heather\_Lloyd](https://meta.discourse.org/u/Heather_Lloyd)
#### Post date: [November 19, 2021, 8:27pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/7 "2021-11-19T20:27:15Z")
Sweet, thank you. Looks like I’ll wait a week, then, and check back if it’s still dead. Appreciate you both!
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### Author:  [@Heather\_Lloyd](https://meta.discourse.org/u/Heather_Lloyd)
#### Post date: [November 29, 2021, 3:39am UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/8 "2021-11-29T03:39:22Z")
Still having issues. Any ideas?
Tempted to reinstall it yet again.
Thank you!
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [November 29, 2021, 4:18am UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/9 "2021-11-29T04:18:12Z")
You did a
```
./launcher rebuild app
```
And saw no errors and your site still isn’t up?
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### Author:  [@Heather\_Lloyd](https://meta.discourse.org/u/Heather_Lloyd)
#### Post date: [November 29, 2021, 2:04pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/10 "2021-11-29T14:04:41Z")
Ha. No, I didn’t do that. It’s working now. Thank you! People like you make this possible for noobs a like me!
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [December 29, 2021, 2:04pm UTC](https://meta.discourse.org/t/connection-timeout-security-issue/209652/11 "2021-12-29T14:04:53Z")
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