# فقد الاتصال مع الحسابات المرتبطة

**URL:** <https://meta.discourse.org/t/connection-with-associated-accounts-get-disconnected/116744>\
**Category:** Product Support\
**Created:** [3 مايو 2019، 8:48ص UTC](https://meta.discourse.org/t/connection-with-associated-accounts-get-disconnected/116744 "2019-05-03T08:48:30Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![Pad\_Pors](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pad_pors/32/52016_2.png) [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Post date:** [3 مايو 2019، 8:48ص UTC](https://meta.discourse.org/t/connection-with-associated-accounts-get-disconnected/116744/1 "2019-05-03T08:48:30Z")

</div>

this “connect” button has been seen for one of our users as he comes to our forrum:

 ![image](https://global.discourse-cdn.com/meta/original/3X/b/d/bda2537eae25d6c3912adc3ef2fcf32c515a9373.png)

then as he pushes on the button, he gets this error message:  
`user_api_key.generic_error`

> Sorry, we are unable to issue user API keys, this feature may be disabled by the site admin

does anyone know what has happened? and how we can help the user?

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_[View the full topic](https://meta.discourse.org/t/connection-with-associated-accounts-get-disconnected/116744)._