Currently a PM / Email is sent when there are pending users (after one hour, controlled by pending_users_reminder_delay. Is there any way I can control who receives this? Currently it is sent to three people (two admins, one moderator) out of a total staff of eight.

[afbeelding] danekhollas: which is what that quote refers to I believe. [afbeelding] neil: Aha, so maybe by “PM” he means “notification”. Yes to both :slight_smile: [afbeelding] neil: Correct, only the 3 most recently active moderators will be directly pinged. All other moderators…

All staff should get it, are you sure the others were not actively pinging the server with an open web browser at the time? Cc @neil

I ran into this a while back, the notification is only sent to moderators, and admins are not necessarily moderators. To get the notifications sent to everyone, click “grant moderation” for all of your admins. We actually find this quite useful, because we have technical administrators that we do n…

This is intentional, the idea is that admins are not really there to run the site day to day.

Also make sure your moderators are watching the moderators inbox to receive all notifications. [26%20PM]

[afbeelding] neil: Also make sure your moderators are watching the moderators inbox to receive all notifications. In the case of the pending approval notification, this doesn’t make any difference at the moment :wink: [afbeelding] Users waiting for approval message recipient…

Oh true, this one is just a private message.

Interesting, agree that only sending it to moderators is the desired behaviour. Unfortunately, it doesn’t conform to my experiences here. We have two moderators-only-not-admins, one of them gets the email. We have five admins-who-are-also-moderator, three of them (including system) get the PM.

Could it be that the same logic is applied here? [afbeelding] Send unhandled flag emails to all staff Aha this is a little bit of @neil magic :mage::sparkles: that we arrived at when trying to contact our own customers :wink:

What do you mean? Not sure why you quoted that sentence. The logic is: “The message is posted to the moderators group.”

I think @Bas was also confused about the fact that while the message is sent to the moderator group, only 3 moderators are explicitly @mentioned in the message body, which is what that quote refers to I believe.

Control who gets pending users reminder email

Ondersteuning

Bas (Bas van Leeuwen) 3 mei 2018 om 09:51 9

Could it be that the same logic is applied here?

Topic		Antwoorden	Weergaven
Pending users notification Feature	11	2760	4 december 2025
Emailed administrator notification - new users awaiting approval Support	9	2089	29 augustus 2020
Users waiting for approval message recipients Feature moderation	9	1276	25 juni 2024
How does the 'Pending Users' notification work? Support approval	2	240	20 november 2020
Pending posts notification for moderators Support	11	1998	12 juli 2022

Control who gets pending users reminder email

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