We converted our vBulletin community to Discourse a few years ago thinking that maybe something new and fresh would be more usable and attractive to a community. I personally never liked the interface but I thought maybe I was just disconnected and that the community would appreciate it. Well, we were wrong.
After a few years, our community discussion has basically plummeted. Not only is it more difficult for our customers to find applicable discussions, but they just don’t like the lack of structure and UI / UX.
So, the question is simple… has anyone had experience migrating from Discourse to vBulletin (or similar)?
It’s basically so bad that we would probably just scrap our 14 yrs of community data to get back to a forum that works, but we’re really rather not do that.