# Create New personal chat is a bit odd

**URL:** https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826
**Category:** UX
**Tags:** chat
**Created:** [March 29, 2023, 10:22am UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826 "2023-03-29T10:22:02Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![Don](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/don/32/228726_2.png) [@Don](https://meta.discourse.org/u/Don)
#### Post date: [March 29, 2023, 10:22am UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/1 "2023-03-29T10:22:02Z")

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Hello,

I think creating the personal chat works a bit odd now. I mean, if `userA` creates a new personal chat but hasn’t posted anything to the channel, then to `userB` show up an unread green (1) badge which is in this case indicates that a new personal channel has been created?

I think it would be better if the new channel is only created for `userB` when `userA` sent the first message.

Thanks 🙂

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### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [March 29, 2023, 11:12am UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/3 "2023-03-29T11:12:09Z")

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This is also in our internal listing, hopefully I can adress this soon 👍

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### Author: ![chapoi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chapoi/32/537252_2.png) [@chapoi](https://meta.discourse.org/u/chapoi)
#### Post date: [May 13, 2023, 11:38am UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/4 "2023-05-13T11:38:12Z")

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@j.jaffeux I think this is long fixed by now, no?

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### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [May 13, 2023, 1:06pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/5 "2023-05-13T13:06:35Z")

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No it’s not. It’s non trivial to fix. I have started work on this and a lot of refactoring of last months are steps towards this.

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### Author: ![kristof\_vk](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kristof_vk/32/310264_2.png) [@kristof\_vk](https://meta.discourse.org/u/kristof_vk)
#### Post date: [June 7, 2023, 4:17pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/6 "2023-06-07T16:17:44Z")

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[https://meta.discourse.org/t/chat-notification-green-circle-without-having-new-message-by-just-opening-the-chatbox/267530/7](https://meta.discourse.org/t/chat-notification-green-circle-without-having-new-message-by-just-opening-the-chatbox/267530/7)

I have the same issue, it’s hella annoying 😃 Same when you have personal chats on the left side, and click it, the other person gets the notification and when they click it, see nothing, then I get the notification… #infiniteLoop

Maybe this could be less trivial?

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### Author: ![kristof\_vk](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kristof_vk/32/310264_2.png) [@kristof\_vk](https://meta.discourse.org/u/kristof_vk)
#### Post date: [June 7, 2023, 1:16pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/7 "2023-06-07T13:16:13Z")

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We’ve come across a funny bug so whenever I open the chat box towards my friend Simon, but I do NOT type anything. He gets a notification (green circle ball) next to our chat window.

If he checks his messages, he obviously doesn’t see anything because I haven’t typed anything. BUT this makes it so that I get a green circle next to his name. Resulting into an infinite loop of chat notifications without writing any chat messages.

I’ve had it a few times with different people now.

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### Author: ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [June 7, 2023, 2:43pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/8 "2023-06-07T14:43:01Z")

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I have the impression you misinterpret the online indicator as a message indicator. The online indicator appears as soon as you open the chat

> [@Exploring features in Discourse Chat](https://meta.discourse.org/t/exploring-features-in-discourse-chat/239695/1):
>
> If you have new messages in Personal Chats, the icon will have a green dot.
> 
> Online users will have a green border around their avatar, unless this is suppressed due to them having toggled `Hide my public profile and presence features` in their interface preferences.

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### Author: ![kristof\_vk](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kristof_vk/32/310264_2.png) [@kristof\_vk](https://meta.discourse.org/u/kristof_vk)
#### Post date: [June 7, 2023, 2:45pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/9 "2023-06-07T14:45:16Z")

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Not at all.

 ![image](https://global.discourse-cdn.com/meta/original/4X/0/e/6/0e646e20158ee73ba0dfefd57ece7603df94ef84.png)  
These green balls (not showing personal chats, since I don’t want to expose their names)  
or Maybe it is, but then it’s super weird behavior.. If I click on the chat the ball disappears. Which would be weird behavior since they are still online. It basically disappears when I read the chat window.

Also next post has an example of having a chat notification the same way without having any chat ongoing.

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### Author: ![kristof\_vk](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kristof_vk/32/310264_2.png) [@kristof\_vk](https://meta.discourse.org/u/kristof_vk)
#### Post date: [June 7, 2023, 2:47pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/10 "2023-06-07T14:47:41Z")

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Another example from another user: (this was our first chat ever so I didn’t even have a personal chat window on the left side open)

 ![image](https://global.discourse-cdn.com/meta/original/4X/a/9/2/a92987e2e75d94ce49f8bf84be6dcbcec459628c.png)

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### Author: ![kristof\_vk](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kristof_vk/32/310264_2.png) [@kristof\_vk](https://meta.discourse.org/u/kristof_vk)
#### Post date: [June 7, 2023, 3:50pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/11 "2023-06-07T15:50:55Z")

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I also see this:  
 ![image](https://global.discourse-cdn.com/meta/original/4X/a/8/a/a8a8d339afb68f948eed6a6bde8683120c2745bc.png)  
If I click it, it just opens a chat where there is no new message.

Sorry for the triple post but new members can only put 1 embedded picture in a post 😃

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### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [June 7, 2023, 4:12pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/12 "2023-06-07T16:12:00Z")

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Hey kristof,

It seems the same issue that is described here:

> [@Create New personal chat is a bit odd](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826):
>
> Hello, I think creating the personal chat works a bit odd now. I mean, if userA creates a new personal chat but hasn’t posted anything to the channel, then to userB show up an unread green (1) badge which is in this case indicates that a new personal channel has been created? I think it would be better if the new channel is only created for userB when userA sent the first message. Thanks slightly_smiling_face

Can you confirm?

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<div class="post-metadata">

### Author: ![kristof\_vk](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kristof_vk/32/310264_2.png) [@kristof\_vk](https://meta.discourse.org/u/kristof_vk)
#### Post date: [June 7, 2023, 4:16pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/13 "2023-06-07T16:16:29Z")

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> [@Canapin](#):
>
> Can you confirm?

Yes but it’s a bit more. because if the chat window already exists then you open it, you’ll have the same effect. (probably the same)

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<div class="post-metadata">

### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)
#### Post date: [June 7, 2023, 4:24pm UTC](https://meta.discourse.org/t/create-new-personal-chat-is-a-bit-odd/259826/14 "2023-06-07T16:24:18Z")

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I’ll merge the topics since you added a bit of info, even if it may be the same issue. 🙂
