# Creating a topic via email without write access to the category?

**URL:** https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977
**Category:** Support
**Created:** [2017年九月28日 21:50 UTC](https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977 "2017-09-28T21:50:51Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![ffhaddad](https://avatars.discourse-cdn.com/v4/letter/f/ccd318/32.png) [@ffhaddad](https://meta.discourse.org/u/ffhaddad)
#### Post date: [2017年九月28日 21:50 UTC](https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977/1 "2017-09-28T21:50:51Z")

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I followed [Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/straightforward-direct-delivery-incoming-mail/49487) for setting up reply by email and it’s working perfect.

However, what I would like to do now is enable creating a topic via email and having all incoming emails to that address go to a category that only admins can see. For example, I would like to create a category calling `Incoming Email`, have `support@example.com` emails post to that category, but only allow seeing those posts if you’re an `admin`.

The problem is if users send an email to `support@example.com`, the email bounces back because they don’t have permission to create topics in the `Incoming Email` category.

Is there a way to create a category where everyone has write but not read access?

Maybe there’s a better solution/suggestion?

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### Author: ![downey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/downey/32/166878_2.png) [@downey](https://meta.discourse.org/u/downey)
#### Post date: [2017年九月28日 23:02 UTC](https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977/2 "2017-09-28T23:02:17Z")

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Could you just have the incoming mail go to a Discourse group as a Personal Message instead? (e.g., See the “Custom incoming email address” value in the Group’s admin settings.)

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### Author: ![Aznan\_Nagor](https://avatars.discourse-cdn.com/v4/letter/a/0ea827/32.png) [@Aznan\_Nagor](https://meta.discourse.org/u/Aznan_Nagor)
#### Post date: [2019年一月11日 09:48 UTC](https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977/3 "2019-01-11T09:48:08Z")

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Hi Freddie, I’d like to know if what you have done is something I’m trying to achieve because your post sounds like it…so this is just to clarify.

**_Is it possible to create a topic via email instead of users having to logon to create a new topic?_**

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### Author: ![dax](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dax/32/244677_2.png) [@dax](https://meta.discourse.org/u/dax)
#### Post date: [2019年一月11日 11:31 UTC](https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977/4 "2019-01-11T11:31:49Z")

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Have you read here?

> [@Troubleshoot reply by email](https://meta.discourse.org/t/configuring-reply-via-email-e-mail/42026):
>
> If your Discourse does not have incoming email set up, see these topics: [Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003)[Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/direct-delivery-incoming-email-for-self-hosted-sites/49487)information_source If you already have basic reply via email set up (which is common on hosting plans), and you want to add the ability to start a new topic via email, [see this topic](https://meta.discourse.org/t/start-a-new-topic-via-email-e-mail/62977). Logging and Errors All incoming emails are logged and are visible in your admin panel at /admin/email/received.…

> [@Configuring incoming email to create new topics or group messages](https://meta.discourse.org/t/start-a-new-topic-via-email-e-mail/62977):
>
> bookmark This guide explains how to set up incoming emails to create new topics or group messages in Discourse, including configuration of site settings and category or group-specific settings. person_raising_hand Required user level: Administrator This guide covers: Enabling and configuring incoming emails Choosing between category and group for incoming emails Setting up incoming emails for a group Setting up incoming emails for a category Deciding how forwarded emails are handled …

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [2021年十二月21日 21:36 UTC](https://meta.discourse.org/t/creating-a-topic-via-email-without-write-access-to-the-category/70977/5 "2021-12-21T21:36:29Z")

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