I followed Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver for setting up reply by email and it’s working perfect. However, what I would like to do now is enable creating a topic via email and having all incoming emails to that address go to a category that only admins can see. For example, I would like to create a category calling Incoming Email, have support@example.com emails post to that category, but only allow seeing those posts if you’re an admin. The problem is if users send an email to support@example.com, the email bounces back because they don’t have permission to create topics in the Incoming Email category. Is there a way to create a category where everyone has write but not read access? Maybe there’s a better solution/suggestion?

Could you just have the incoming mail go to a Discourse group as a Personal Message instead? (e.g., See the “Custom incoming email address” value in the Group’s admin settings.)

Hi Freddie, I’d like to know if what you have done is something I’m trying to achieve because your post sounds like it…so this is just to clarify. Is it possible to create a topic via email instead of users having to logon to create a new topic?

Have you read here? [image] Troubleshoot reply by email Self-Hosting If your Discourse does not have incoming email set up, see these topics: Set up reply by email with POP3 polling Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver information_source If you already have basic reply via email set up (which is common on hosting plans), and you want to add the ability to start a new topic via email, see this topic. Logging and Errors All incoming emails are logged and are visible in your admin panel at /admin/email/received.… [image] Configuring incoming email to create new topics or group messages Site Management bookmark This guide explains how to configure Discourse to create new topics or group messages from incoming emails. It covers site settings, group configuration, and category settings. person_raising_hand Required user level: Administrator Configure incoming email to create new topics or group messages Discourse allows you to send emails to a special address to automatically create new topics in a category or new group messages. This feature is useful for integrating Discourse with ext…

Creating a topic via email without write access to the category?

Product Support

dax (Daniela) January 11, 2019, 11:31am 4

Have you read here?

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Creating a topic via email without write access to the category?

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