# Creating new tags issue

**URL:** https://meta.discourse.org/t/creating-new-tags-issue/53129
**Category:** Support
**Created:** [November 19, 2016, 9:44pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129 "2016-11-19T21:44:37Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![akaAlso](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akaalso/32/64200_2.png) [@akaAlso](https://meta.discourse.org/u/akaAlso)
#### Post date: [November 19, 2016, 9:44pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/1 "2016-11-19T21:44:37Z")

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I’m not able to create new tags recently, I get redirected to a tags page showing the few that have been created previously with the heading  
**Oops! That page doesn’t exist or is private**  
This happens if I try to create a new tag in a topic and also in the tags group page when I tried following the tagging how-to.

If I add an existing tag to a new topic I get immediately taken to the topics summary page for that tag as though I’d selected the filter from the ribbon.

I believe I’m on 1.6, on a [Communiteq](https://www.communiteq.com) (formerly DiscourseHosting) instance…(how do I check, “about” is usually where I’d look to check versioning?)

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### Author: ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)
#### Post date: [November 19, 2016, 9:59pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/2 "2016-11-19T21:59:18Z")

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If you inspect the page source, you’ll see a `meta` tag in the head with something like:

`<meta name="generator" content="Discourse 1.6.3" ... >`

Are you an admin on the site? If so, what are your tag settings? Especially “min trust to create tag” and others like that.

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### Author: ![akaAlso](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akaalso/32/64200_2.png) [@akaAlso](https://meta.discourse.org/u/akaAlso)
#### Post date: [November 19, 2016, 10:21pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/3 "2016-11-19T22:21:37Z")

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Thanks Neil, mighty quick response time here!  
1.6.6  
Yes I’m admin.  
The only thing I think I’ve changed recently is adding some images for category logo and background. Tags were working ok prior to that.  
I’ve just gone through and binned the images to rule that out, although the logo images are gone, the category background images are still displaying.

 ![](https://global.discourse-cdn.com/meta/original/3X/d/9/d94869b8f8677af1c0a2edde04921ea378e63388.PNG)

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### Author: ![akaAlso](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akaalso/32/64200_2.png) [@akaAlso](https://meta.discourse.org/u/akaAlso)
#### Post date: [November 21, 2016, 6:48am UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/4 "2016-11-21T06:48:14Z")

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Any further advice on this please? I’m waiting to roll this out to the rest of the team and am reluctant to do so when it’s not functioning correctly.  
I’m back to a plain theme now with no added images and still have the issue.

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### Author: ![GSeven](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gseven/32/61731_2.png) [@GSeven](https://meta.discourse.org/u/GSeven)
#### Post date: [November 21, 2016, 11:20am UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/5 "2016-11-21T11:20:03Z")

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Have you tried `./launcher rebuild app` in console?

I had something similar last night and this sorted it for me.

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### Author: ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)
#### Post date: [November 21, 2016, 7:26pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/6 "2016-11-21T19:26:39Z")

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There have been a few bugs fixes in the 1.7 beta branch, but what you describe doesn’t sound like anything I fixed. Can you send me a link to your site so I can have a look?

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### Author: ![RGJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rgj/32/523185_2.png) [@RGJ](https://meta.discourse.org/u/RGJ)
#### Post date: [November 21, 2016, 10:43pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/7 "2016-11-21T22:43:20Z")

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> [@akaAlso](#):
>
> The only thing I think I’ve changed recently is adding some images for category logo and background. Tags were working ok prior to that.

We’re awaiting our invite to your forum so we can investigate further.

In the meanwhile we’ve looked at your recent changes and you also changed `tag_style` to `box` and `max_tag_search_results` to `20`. Maybe this helps…

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<div class="post-metadata">

### Author: ![akaAlso](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akaalso/32/64200_2.png) [@akaAlso](https://meta.discourse.org/u/akaAlso)
#### Post date: [November 21, 2016, 11:00pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/8 "2016-11-21T23:00:30Z")

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Thanks Richard,  
Invite sent. Yes I tried a few things after browsing the meta for similar issues before raising a ticket.

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### Author: ![akaAlso](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/akaalso/32/64200_2.png) [@akaAlso](https://meta.discourse.org/u/akaAlso)
#### Post date: [November 22, 2016, 3:19pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/9 "2016-11-22T15:19:13Z")

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Ok, problem identified. Unfortunately it’s a PEBKAC issue, or to be more exact touchscreen. I’ve been creating the new tag and then poking the newly created tag on screen instead of hitting CR.  
The issue still arises if I try and select an existing tag with finger but I can live with that for now.  
Thanks for the help guys

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 22, 2016, 7:07pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129/10 "2016-11-22T19:07:04Z")

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