Has anyone else experienced the fact that custom elements of their header fail to load?
We have a small navigation bar with our colour scheme and a logo placed in the centre.
It normally loads fine, but has failed to load for me on many occasions, where these elements disappear and we are left with a white bar and the site name only
Even though it has happened regularly, I had been unable to work out the process by which it happened, and because it comes back when you
Ctrl-R the page I simply ignored it, but it is annoying.
Today I realised that it happens more regularly and consistently when I:
- click on admin page
- scroll part way down the page so the menu bar is minimised and additional elements are hidden
- reload the page
I am sure this is more consistently broken than it was before, but the effect is the same. When the page reloads the logo and colour bar no longer appear, even when I click on the site name to return to the main page. The only way to show them again is to reload the page.
Is this something that can be fixed? I think it only happens when visiting the admin page, so only should affect Staff Users, but there might be other ways this can occur
I cannot test it on another site as I would need admin access