# "Custom incoming email address" for Groups
**URL:** https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897
**Category:** Support
**Created:** [January 13, 2016, 5:10pm UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897 "2016-01-13T17:10:54Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@optimus](https://meta.discourse.org/u/optimus)
#### Post date: [January 13, 2016, 5:10pm UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897/1 "2016-01-13T17:10:54Z")
Hi, can someone explain what the function is of “Custom incoming email address” for Groups? I have set up email address for topic categories to allow users to post new topics via email, but what does this setting in the “Groups” settings do? 🙂 Allow you to send messages to all users of the group via email (like a mailing list? If the latter is the case, what else needs to be done to configure it properly on the Discourse side and/or mailbox side?
TIA,
Chris
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [January 13, 2016, 5:23pm UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897/2 "2016-01-13T17:23:39Z")
You might want to read this topic 😉
> [@Discourse as a private email support portal](https://meta.discourse.org/t/discourse-as-a-private-email-support-portal/34444):
>
> Purpose We would like to set it up so Discourse can act as a private email support portal for a team. In this mode a single email address will be mapped to a category, all incoming mail will create new messages in that category that can be viewed by all the users with permission on the category. Users will be automatically provisioned as emails come in. Advantages over central email box Historically we have used a central email box for our team “support” this has proven to have quite a few draw…
**TLDR:** yes, it allows you to send messages to all users in that group via email 😉
---
### Author:  [@optimus](https://meta.discourse.org/u/optimus)
#### Post date: [January 13, 2016, 5:30pm UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897/3 "2016-01-13T17:30:20Z")
Thanks @zogstrip. Will take a look.
---
### Author:  [@meglio](https://meta.discourse.org/u/meglio)
#### Post date: [April 9, 2016, 12:57pm UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897/4 "2016-04-09T12:57:10Z")
Did you find what that setting means?
I read through the topic linked, yet I wasn’t able to find anything related by word “custom”.
Or is it exactly this?
> it allows you to send messages to all users in that group via email
Not really obvious from the name, so I added a comment in transifex to make it clearer for translators.
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [April 11, 2016, 9:15am UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897/5 "2016-04-11T09:15:59Z")
@meglio, you should read this more updated topic
> [@Troubleshoot reply by email](https://meta.discourse.org/t/setup-incoming-emails-e-mail/42026):
>
> If your Discourse does not have incoming email set up, see these topics: [Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003)[Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/direct-delivery-incoming-email-for-self-hosted-sites/49487)information_source If you already have basic reply via email set up (which is common on hosting plans), and you want to add the ability to start a new topic via email, [see this topic](https://meta.discourse.org/t/start-a-new-topic-via-email-e-mail/62977). Logging and Errors All incoming emails are logged and are visible in your admin panel at /admin/email/received.…
---
### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [April 11, 2016, 9:16am UTC](https://meta.discourse.org/t/custom-incoming-email-address-for-groups/37897/6 "2016-04-11T09:16:04Z")