Hi, We’re building a system for reaching out to users when our software crashes, and are thinking of using Discourse as a private email support portal and and Start a new conversation with a customer not yet in Discourse via the API. When I send the email via the API it seems to use one of the buil…

Thank you for the reference to customizing the text. Ideally, we’d have different text from the API - is there already a plugin for this? Cheers

No. The API is how the front end does all of its work. There is no distinction between the API and the ux. You would need a plugin that either created a new endpoint or took a parameter to change the subject.

תבנית מותאמת אישית ל-PM באמצעות API

מפתח

pfaffman (Jay Pfaffman) 20 באוגוסט,‏ 2024,‏ 11:34pm 2

You can customize the text of that Customize text in Discourse but not different for api and front end. If you need it different, you’ll need a plugin.

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Customizing specific system email templates Site Management email , how-to	9	12789	19 במרץ,‏ 2026
Private Message Send API Support	21	5499	26 באפריל,‏ 2021
Creating PMs outside of our dedicated Discourse forum pages Development	0	335	27 ביולי,‏ 2022
Thanks for spending time with us PM - how? Support	4	211	25 ביוני,‏ 2024
Sending automatic replies to private messages for a specific user Support	15	2587	28 ביוני,‏ 2023

תבנית מותאמת אישית ל-PM באמצעות API

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