# Customize email notification footer with links to reply privately and see user profiles

**URL:** https://meta.discourse.org/t/customize-email-notification-footer-with-links-to-reply-privately-and-see-user-profiles/50305
**Category:** Administrators
**Tags:** how-to
**Created:** [18.Сентябрь.2016 20:20:09 UTC](https://meta.discourse.org/t/customize-email-notification-footer-with-links-to-reply-privately-and-see-user-profiles/50305 "2016-09-18T20:20:09Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![scombs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/scombs/32/48616_2.png) [@scombs](https://meta.discourse.org/u/scombs)
#### Post date: [18.Сентябрь.2016 20:20:09 UTC](https://meta.discourse.org/t/customize-email-notification-footer-with-links-to-reply-privately-and-see-user-profiles/50305/1 "2016-09-18T20:20:09Z")

</div>

To help transition listserv and email users to the online forum, I added the following footer to the reply-by-email notification. I thought I would share.

### The email footer

> **View Thread** or reply to this email. Your response will be posted to the site and emailed to the group.

> - **Reply to sender privately** about this topic.
> - **Visit sender’s profile** for more info.
> - **Update your profile** and set your email preferences.
> - View **Email Tips** for help on posting by email.

### How to implement

- Admin → Customize → Text Content
- Edit **user\_notifications.reply\_by\_email**
- Sample code below uses Discourse shortcodes so should work for everyone.
- Modify the text portions as needed.

### Sample code

```
> [View Thread](%{base_url}%{url}) or reply to this email. Your response will be posted to the site and emailed to the group.

>* [Reply to sender privately](%{base_url}/new-message?username=%{username}) about this topic.
>* [Visit sender's profile](%{base_url}/users/%{username}) for more info.
>* [Update your profile](%{base_url}/my/preferences) and set your email preferences.
>* View [Email Tips](https://example.com) for help on posting by email.

```

### Additional parameters

These additional two parameters may be useful for email notifications:

- `topic_title_url_encoded`: Same as `topic_title` (which is the title of the topic that the notification is about) but encoded so you can use it in links.
- `site_title_url_encoded`: The title of your site, encoded for use in links.

An example:

`* [Reply to author privately](%{base_url}/new-message?username=%{username}&title=Your%20post%20in%{topic_title_url_encoded}&body=Regarding%20your%20post%20in%20%{base_url}%{url}).`

### Notes

- Uses Discourse shortcodes for site title, site URL, topics, usernames, profile page, and compose message.
- Uses quote markdown for styling
- **Reply privately to sender** link will generate a login prompt for non-logged in users. Message composer loads after login.
- Current limitation (I couldn’t figure it out): Cannot pull specific topic so email subject line is “Your post at {site\_title}” Possibly a good thing since it distinguishes it from other topics.
- Link to topic is included in body of private reply. Might need to tweak for one-boxing.
- I changed the wording from “View Topic” to “View Thread” (not exactly accurate if there is only one topic and no replies but trying to shift users to the online forum).
- You can add your own link to a “View Email Tips” post.