# Customize this error message **URL:** \ **Category:** Support\ **Created:** [September 20, 2020, 6:17pm UTC](https://meta.discourse.org/t/customize-this-error-message/164645 "2020-09-20T18:17:32Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Elska](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/elska/32/194471_2.png) [@Elska](https://meta.discourse.org/u/Elska)\ **Post date:** [September 20, 2020, 6:17pm UTC](https://meta.discourse.org/t/customize-this-error-message/164645/1 "2020-09-20T18:17:32Z")
Hello there, I have seen there is an ability to customize certain “oops” error messages when I am in admin area under customize—\>text . But when I search for this one I don’t find anywhere to access the text. The way our website is set up we have members access site support through a chat, not a feedback category. Is there a way I can customize this error message? Thanks! ![IMG_5442](https://global.discourse-cdn.com/meta/original/3X/e/7/e7fb87f6ff87ed74d5155800db01dcc219cfaabd.png) ---
**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\ **Post date:** [September 20, 2020, 8:07pm UTC](https://meta.discourse.org/t/customize-this-error-message/164645/2 "2020-09-20T20:07:07Z")
That message comes from [discourse/public/500.html at acd1693dac1bff6ff50250d942134bc48a27ff14 · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/acd1693dac1bff6ff50250d942134bc48a27ff14/public/500.html) You’re going to need to customize it from the app.yml as it’s outside the image, and not part of the application. ---
**Author:** ![Elska](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/elska/32/194471_2.png) [@Elska](https://meta.discourse.org/u/Elska)\ **Post date:** [September 20, 2020, 8:28pm UTC](https://meta.discourse.org/t/customize-this-error-message/164645/3 "2020-09-20T20:28:06Z")
Okay, we will try that, thank you 🙂