# Customizing email templates with HTML?

**URL:** <https://meta.discourse.org/t/customizing-email-templates-with-html/60683>\
**Category:** Product Support\
**Created:** [9 Abril, 2017 13:43 UTC](https://meta.discourse.org/t/customizing-email-templates-with-html/60683 "2017-04-09T13:43:15Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![elijah](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/elijah/32/104055_2.png) [@elijah](https://meta.discourse.org/u/elijah)\
**Post date:** [15 Agosto, 2017 00:31 UTC](https://meta.discourse.org/t/customizing-email-templates-with-html/60683/2 "2017-08-15T00:31:04Z")

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> [@tophee](#):
>
> So, given that templates with variables are rather fragile anyway (as I understand it, you cannot remove any variable let alone add a new one) it would be great to clarify what is possible and what is not when customizing email templates. And what pitfalls to watch out for.

I second this request.

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