We leverage Discourse for doing support of our open source genealogy software. A large percentage of those users are older and not technically adept as the newer generations who were indoctrinated with microcomputers during primary schooling. Discourse offers a “Welcome back!” banner to users who haven’t logged in for a while. But the rest of the screen is just as cluttered as what a regular (experienced) visitor has grown accustomed to navigating. So users (who are coming in already being frustrated by not having been able to figure something out in a software package) are thrust into another complex and unfamiliar interface. Perhaps there is a way to offer a less noisy custom screen to dormant accounts, like the new user is shown a streamlined “welcome screen” or “onboarding experience”? [image]

Perhaps a theme? As suggested for new users in : [image] Hiding GUI elements for new users (less overwhelming) Feature Topic’s title are so much fundamental that I’m not sure hiding them everywhere would be a good idea. thinking In term of simplicity, is that a good example of what you envision? [image] [image]

Customizing "Welcome back!" for Inactive users

Product Support

emyoulation (Brian McCullough) March 17, 2026, 12:53pm 2

Perhaps a theme?

As suggested for new users in :

Topic		Replies	Views
Hiding GUI elements for new users (less overwhelming) Feature	15	1739	February 22, 2026
Welcome screen for new users? Community Building	11	737	June 26, 2025
Discourse Tour - do we have such one? Product Support	8	2644	March 5, 2018
Disable dark screen with avatar spotlight for new users Product Support	6	1223	May 2, 2019
Discord "Welcome Screen" onboarding possible? Feature	7	10001	June 5, 2020

Customizing "Welcome back!" for Inactive users

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