# Deactivated users are sometimes not being deactivated

**URL:** <https://meta.discourse.org/t/deactivated-users-are-sometimes-not-being-deactivated/237657>\
**Category:** Product Support\
**Created:** [August 31, 2022, 5:41am UTC](https://meta.discourse.org/t/deactivated-users-are-sometimes-not-being-deactivated/237657 "2022-08-31T05:41:00Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Nacho\_Caballero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nacho_caballero/32/130189_2.png) [@Nacho\_Caballero](https://meta.discourse.org/u/Nacho_Caballero)\
**Post date:** [August 31, 2022, 5:41am UTC](https://meta.discourse.org/t/deactivated-users-are-sometimes-not-being-deactivated/237657/1 "2022-08-31T05:41:01Z")

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I haven’t found a way to reproduce this issue, but over the past month I’ve noticed two instances where a user was supposedly deactivated (as seen from the staff action logs) but not actually deactivated (the user could still log in).

For example, this one was “deactivated” 29 days ago, but was able to send me a private message today (the only other staff actions after the deactivation are “check email”)

 ![CleanShot 2022-08-31 at 07.19.41@2x](https://global.discourse-cdn.com/meta/original/4X/4/c/2/4c2d12120620a20d488667e9279b6a62fb41f297.jpeg)

This is the other one (a different staff member was able to “deactivate” the same user again 4 hours later without a previous reactivation):

 ![CleanShot 2022-08-31 at 07.38.24@2x](https://global.discourse-cdn.com/meta/original/4X/b/9/5/b95cd2f83f3f39b66180a0e9eb1a0b26f733f09d.jpeg)

I’m on 2.9.0.beta9

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