# Deactivating a user causes account to be deleted?

**URL:** <https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642>\
**Category:** Product Support\
**Created:** [8월 23, 2017, 5:31오후 UTC](https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642 "2017-08-23T17:31:41Z")\
**Posts on this page:** 1\
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**Author:** ![InspektorCluzo](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@InspektorCluzo](https://meta.discourse.org/u/InspektorCluzo)\
**Post date:** [8월 23, 2017, 5:31오후 UTC](https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642/1 "2017-08-23T17:31:41Z")

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Possibly I don’t understand the FSM for deactivation.

We recently deactivated a user twice, because, for some reason, they seemed to have a problem with _forget pwd_, and we sent two reactivation emails.

The second time, the account disappeared altogether – it appears to have been somehow auto-deleted. We are able to create a new account with the same account name and the same email address as the previous one.

What am I misunderstanding about deactivation?

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