# Deactivating a user causes account to be deleted?

**URL:** <https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642>\
**Category:** Product Support\
**Created:** [8월 23, 2017, 5:31오후 UTC](https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642 "2017-08-23T17:31:41Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![neil](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/neil/32/102150_2.png) [@neil](https://meta.discourse.org/u/neil)\
**Post date:** [8월 23, 2017, 6:32오후 UTC](https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642/8 "2017-08-23T18:32:28Z")

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Deactivating a user because they report troubles logging in isn’t the right action. They should figure out if they entered the wrong email, forgot their password, or some other issue and fix that instead.

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