# Difference between different hostings

**URL:** <https://meta.discourse.org/t/difference-between-different-hostings/164338>\
**Category:** Self-hosting\
**Tags:** hosting\
**Created:** [September 17, 2020, 10:31am UTC](https://meta.discourse.org/t/difference-between-different-hostings/164338 "2020-09-17T10:31:30Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![RGJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rgj/32/523185_2.png) [@RGJ](https://meta.discourse.org/u/RGJ)\
**Post date:** [October 9, 2023, 5:47am UTC](https://meta.discourse.org/t/difference-between-different-hostings/164338/9 "2023-10-09T05:47:06Z")

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I object to the terminology of “keeping one hostage”. Aside from the fact that I find it tasteless and ridiculous to compare a business situation with such a crime, it would imply customers cannot leave our hosting, and they can - you can download a backup and change your DNS and host somewhere else at any time you desire.

When a plugin is not in the list of installable plugins, just reach out to us and let us know which plugin you want to install. We’ll vet it and - when it’s stable and falls within the limits of you plan - we’ll install it within 12 hours.

We don’t allow you to install plugins yourself because we offer managed hosting where we prevent your forum from crashing or going down. If we allow our customers to have SSH access and/or install plugins we don’t know, we cannot take that responsibility.

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