# Digest mail link failed to open
**URL:** https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682
**Category:** Support
**Tags:** activity-summary
**Created:** [2017年四月26日 23:53 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682 "2017-04-26T23:53:37Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@sessionstart](https://meta.discourse.org/u/sessionstart)
#### Post date: [2017年四月26日 23:53 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/1 "2017-04-26T23:53:37Z")
Hello awesome guys!
I found that the links in the digest mail sent by mailgun are all failed to open. The browser shows me that it took too long to respond.
Please help!
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [2017年四月27日 01:46 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/2 "2017-04-27T01:46:10Z")
You’d need to include more info. My guess is that mailgun is re-writing the links, maybe? What is the hostname in the links? Is it the same as your site?
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### Author:  [@sessionstart](https://meta.discourse.org/u/sessionstart)
#### Post date: [2017年四月27日 02:00 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/3 "2017-04-27T02:00:48Z")
Hi Jay,
Thanks for your reply and help!
The hostname in the links are not the same as my site. Let’s say, if my site were [example.com](http://example.com), the link is [email.mail.example.com](http://email.mail.example.com).
Yes, mailgun rewrites the links for collecting click info.
Any solutions?
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [2017年四月27日 02:02 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/4 "2017-04-27T02:02:20Z")
Tell mailgun not to rewrite the links.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [2017年四月27日 02:09 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/5 "2017-04-27T02:09:12Z")
Oh, and/or create the CNAME for [email.mail.example.com](http://email.mail.example.com) like mailgun told you to.
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### Author:  [@sessionstart](https://meta.discourse.org/u/sessionstart)
#### Post date: [2017年四月27日 02:18 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/6 "2017-04-27T02:18:46Z")
Oh, if not rewrite links, will mailgun still be able to collect clicks/open info? I need that! lol
I use mailgun for other service as well, such as newsletter etc, they also rewrite the links, but I can click without any issues.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [2017年四月27日 02:20 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/7 "2017-04-27T02:20:28Z")
My guess is that those have a different domain name that you did set up the CNAME for.
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### Author:  [@sessionstart](https://meta.discourse.org/u/sessionstart)
#### Post date: [2017年四月27日 02:22 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/8 "2017-04-27T02:22:27Z")
I’ll ask mailgun about this! Really appreciated for your help! 😍
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### Author:  [@kraml](https://meta.discourse.org/u/kraml)
#### Post date: [2017年四月27日 02:38 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/9 "2017-04-27T02:38:00Z")
It’s because you turned on link click tracking in your domain settings so mailgun rewrote your links to point to that server.
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### Author:  [@sessionstart](https://meta.discourse.org/u/sessionstart)
#### Post date: [2017年四月27日 06:53 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/10 "2017-04-27T06:53:54Z")
Yes, you got it! So if I want the link works, do I have to turn off the link click tracking?
I need click tracking for other services written in other languages. Any ideas?
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### Author:  [@kraml](https://meta.discourse.org/u/kraml)
#### Post date: [2017年四月27日 08:27 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/11 "2017-04-27T08:27:56Z")
Click tracking requires you to setup a CNAME record of “email” for your sending domain and point it to mailgun server. It is in the domain configuration page. I don’t use it so I’m not sure about setup detail but according to mailgun document it seems that’s the only step required.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [2019年五月29日 18:00 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/12 "2019-05-29T18:00:50Z")
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [2019年六月28日 18:00 UTC](https://meta.discourse.org/t/digest-mail-link-failed-to-open/61682/13 "2019-06-28T18:00:57Z")
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