# Digest / Summary emails not working

**URL:** https://meta.discourse.org/t/digest-summary-emails-not-working/216315
**Category:** Support
**Tags:** activity-summary
**Created:** [January 28, 2022, 2:12pm UTC](https://meta.discourse.org/t/digest-summary-emails-not-working/216315 "2022-01-28T14:12:51Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![J4ns323](https://avatars.discourse-cdn.com/v4/letter/j/ac8455/32.png) [@J4ns323](https://meta.discourse.org/u/J4ns323)
#### Post date: [January 28, 2022, 2:12pm UTC](https://meta.discourse.org/t/digest-summary-emails-not-working/216315/1 "2022-01-28T14:12:51Z")

</div>

After recently setting up a forum I have been trying to work out why the digest/summary emails aren’t being sent.  
I have tried to see what the digest email looks like under Admin\>Emails\>Preview Summary but all it is is a blank screen.

 ![image](https://global.discourse-cdn.com/meta/original/3X/1/4/14f068832d0f62c9fee4b4b79e438166a309e108.png)

I have also tried to send the test email but the email is neither being sent or received (I have also checked email logs to see if there was an attempt but there wasn’t)

My problem is nearly identical to this one however I have no extra plugins installed other than the default ones.

> [@Digest/Summary Emails not working](https://meta.discourse.org/t/digest-summary-emails-not-working/141980):
>
> I used to receive summary emails and be able to send myself a test and see a visible preview of what the summary email would look like. Now, when I visit Admin \> Emails \> Preview Summary, I no longer see a preview. (see screenshot below) When I send myself a “test” email, it’s never sent/received. Any ideas what happened? I recently installed the “[discourse formatting toolbar](https://github.com/iunctis/discourse-formatting-toolbar)” plugin. Could that have had any effect on my summary emails no longer working?

---

<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [January 28, 2022, 2:40pm UTC](https://meta.discourse.org/t/digest-summary-emails-not-working/216315/2 "2022-01-28T14:40:39Z")

</div>

Have you created any topics, etc on your forum this week?

Mine is also blank on my test site if I leave the default parameters in (last seen: 21/01/22, user: JammyDodger) as I haven’t had any new topics/actions/etc this week. However, if I select 21/12/21 as the ‘last seen’ date, then it populates a summary email for me as it has something to show me.

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [February 27, 2022, 2:41pm UTC](https://meta.discourse.org/t/digest-summary-emails-not-working/216315/3 "2022-02-27T14:41:32Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
