Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[afbeelding] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to …

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

Disable e-mails to staged topic creator

Ondersteuning

simon 5 februari 2019 om 02:35 2

If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the staged user. See: Create a Whisper post

Topic		Antwoorden	Weergaven
Avoid staged users to receive notifications Support	8	442	14 oktober 2022
Disable mail notification for staged users Support email	3	534	28 april 2023
User staged into topic received notifications of responses to that topic Support staged-users	8	552	6 maart 2024
Allowing email from a stranger because I trust them. How? Support email	5	591	14 september 2023
Unable to post by email by unregistered users Support	7	398	14 oktober 2022

Disable e-mails to staged topic creator

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