Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[圖片] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the stag…

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

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支持

simon 2019年二月5日 02:35 2

If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the staged user. See: Creating a whisper post

話題		回覆	觀看
Avoid staged users to receive notifications Support	8	534	2022年十月14日
Disable mail notification for staged users Support email	3	566	2023年四月28日
User staged into topic received notifications of responses to that topic Support staged-users	6	611	2020年三月13日
Allowing email from a stranger because I trust them. How? Support email	5	662	2023年九月14日
Unable to post by email by unregistered users Support	6	443	2022年十月14日

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