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[Heliosurge (Dan DeMontmorency)]

If you are self hosted there is a plugin. Allow pm to staff.

Allow-pm-to-staff

Summary Allow all users to PM Staff Repository Link https://github.com/pfaffman/discourse-allow-pm-to-staff Install Guide How to install plugins in Discourse Features Allow users to send a PM to staff even if they would not otherwise be able to send a PM. Configuration allow_pm_to_staff_enabled–Enables the plugin (default true) allow_pm_allowed_pm_groups–Set groups who can receive PMs from all users (default “staff”). S…