# Disable two factor auth with only backup codes
**URL:** https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588
**Category:** Support
**Created:** [February 7, 2019, 10:31am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588 "2019-02-07T10:31:54Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@tajchumber](https://meta.discourse.org/u/tajchumber)
#### Post date: [February 7, 2019, 10:31am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/1 "2019-02-07T10:31:55Z")
Hello everyone,
I recently had to reset my phone so I lost all my Google Authenticator codes (for Two-Factor Authentcation)
I have backup codes so I can log in to my Discourse accounts but I cannot disable/update two factor auth from my account.
Is there a way to do it that I missed?
Thanks for all the help!
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [February 7, 2019, 10:37am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/2 "2019-02-07T10:37:45Z")
If you can log in (you kept backup codes, excellent work), you can disable two factor. Just edit it in your user preferences.
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### Author:  [@tajchumber](https://meta.discourse.org/u/tajchumber)
#### Post date: [February 7, 2019, 10:40am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/3 "2019-02-07T10:40:03Z")
I tried, it asks me an authentication code (which obviously I don’t have) and it doesn’t allow me to input one of my backup codes on the input field (It only allows 6 characters)
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [February 7, 2019, 10:44am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/4 "2019-02-07T10:44:20Z")
Our CSS there looks a little messed up cc @Johani. Worth a check.
I thought the backup codes worked the same as the app codes, is this not the case @nbianca?
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### Author:  [@tajchumber](https://meta.discourse.org/u/tajchumber)
#### Post date: [February 7, 2019, 10:46am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/5 "2019-02-07T10:46:05Z")
@codinghorror authentication codes from apps are 6 character longs while the generated backup codes are 16
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [February 7, 2019, 10:47am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/6 "2019-02-07T10:47:32Z")
The other option is to have a staff member disable 2FA on your account, but I agree we should fix this up since you’re currently stuck.
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### Author:  [@tajchumber](https://meta.discourse.org/u/tajchumber)
#### Post date: [February 7, 2019, 10:53am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/7 "2019-02-07T10:53:34Z")
Hope I’m not asking a lot but can we do both? I’d like to be able to access my accounts ahaha
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [February 13, 2019, 10:13pm UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/9 "2019-02-13T22:13:24Z")
Actually, @maja can you take a break from the Ember 3.7 upgrade and ensure we can disable 2FA using either authentication or backup codes?
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### Author:  [@maja](https://meta.discourse.org/u/maja)
#### Post date: [February 28, 2019, 10:33am UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/11 "2019-02-28T10:33:08Z")
This has been fixed per this commit:
[https://github.com/discourse/discourse/commit/6f427589b2d79f0c66b6183762a9b122ecdadc10](https://github.com/discourse/discourse/commit/6f427589b2d79f0c66b6183762a9b122ecdadc10)
Sorry for the inconvenience @tajchumber
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### Author:  [@tajchumber](https://meta.discourse.org/u/tajchumber)
#### Post date: [March 5, 2019, 12:59pm UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/12 "2019-03-05T12:59:04Z")
Now it works like a charm! thanks @maja 🙂
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 5, 2019, 4:37pm UTC](https://meta.discourse.org/t/disable-two-factor-auth-with-only-backup-codes/108588/13 "2019-03-05T16:37:53Z")