# Discobot - respond to 'help'

**URL:** <https://meta.discourse.org/t/discobot-respond-to-help/76596>\
**Category:** Feature\
**Tags:** discobot\
**Created:** [2017 年 12 月 21 日午後 11:56 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596 "2017-12-21T23:56:47Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\
**Post date:** [2017 年 12 月 21 日午後 11:56 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/1 "2017-12-21T23:56:47Z")

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1. Discobot should respond to `help` as well as the verbose `display help`

2. how about changing:  
`@discobot start new user`  
to:  
`@discobot start new user` or `@discobot start advanced user`

I know my eyes glossed over the quoted section after that line since I read `start new user` and had already done it… and I was _looking for_ `advanced user`.

 ![image](https://global.discourse-cdn.com/meta/original/3X/6/e/6e5de69bb15fe759b4a39f37a2fe00e9d715175f.png)

@discobot roll 6d6

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**Author:** ![discobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/discobot/32/68978_2.png) [@discobot](https://meta.discourse.org/u/discobot)\
**Post date:** [2017 年 12 月 21 日午後 11:56 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/2 "2017-12-21T23:56:50Z")

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> 🎲 4, 6, 2, 4, 1, 4

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2017 年 12 月 22 日午前 1:24 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/3 "2017-12-22T01:24:30Z")

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I believe the limitation was around only 4 chars being used for “help” so it caused parser issues.

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**Author:** ![tgxworld](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tgxworld/32/106117_2.png) [@tgxworld](https://meta.discourse.org/u/tgxworld)\
**Post date:** [2017 年 12 月 22 日午前 1:41 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/4 "2017-12-22T01:41:20Z")

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`display help` was chosen because it was too short and new users will run into the default `10 min chars` length for PM. We’ll need some way of having topic specific site settings which is quite a can of worms to open 🤪

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**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\
**Post date:** [2017 年 12 月 22 日午前 2:04 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/5 "2017-12-22T02:04:06Z")

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![](https://global.discourse-cdn.com/meta/original/4X/4/8/8/4880968cb7301cff7e943368fee4e224b0437238.webp "Girl Why Dont We Have Both GIF - Find & Share on GIPHY")

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2017 年 12 月 22 日午前 2:06 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/6 "2017-12-22T02:06:36Z")

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The problem is default minimum post lengths which we are rather religious about .. `@discobot help` is 14 chars.

I believe our default minumum post lengths out of the box are 15 chars for post replies, and 10 chars for PM replies?

On top of that, you _could_ rename `@discobot` to `@bob` as well which further complicates minimum post length.

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**Author:** ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)\
**Post date:** [2017 年 12 月 22 日午前 2:12 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/7 "2017-12-22T02:12:38Z")

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Sure, but would it hurt to have discobot accept `help` as a synonym for `display help`?

It’s very natural in the flow after you go through the discobot tutorial.

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**Author:** ![tgxworld](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tgxworld/32/106117_2.png) [@tgxworld](https://meta.discourse.org/u/tgxworld)\
**Post date:** [2017 年 12 月 22 日午前 2:23 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/8 "2017-12-22T02:23:04Z")

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In a PM with the discobot, you don’t have to mention the bot as well. So `help` would be 4 chars.

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**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\
**Post date:** [2017 年 12 月 22 日午前 2:23 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/9 "2017-12-22T02:23:30Z")

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It would, when people typing it get an error due to minimum post lengths.. there is this unavoidable tension between a system designed for _chat_ and a system designed for _sentences and paragraphs_..

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**Author:** ![dnsmichi](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dnsmichi/32/379505_2.png) [@dnsmichi](https://meta.discourse.org/u/dnsmichi)\
**Post date:** [2018 年 1 月 7 日午後 4:49 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/10 "2018-01-07T16:49:17Z")

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I like the second proposal. I‘ve been analysing our users‘ discobot usage, and not many of them found out about the advanced tutorial.  
They‘ve just stopped after the first certificate, and didn‘t run the help command after to find out about the advanced tutorial.

Imho everyone should do the advanced tutorial 🙂

Cheers,  
Michael

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**Author:** ![TheBestPessimist](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/thebestpessimist/32/247704_2.png) [@TheBestPessimist](https://meta.discourse.org/u/TheBestPessimist)\
**Post date:** [2018 年 8 月 28 日午前 5:57 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/11 "2018-08-28T05:57:01Z")

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A late ➕1️⃣ for this.

Another idea is that @discobot should send a PM to users after they are some time in the community, just like the first time (one month, 2 month, etc. – again setting in admin page).  
In that mail he should mention the _help_ command and also that there’s another user tutorial: the _advanced_ one.

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**Author:** ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Post date:** [2023 年 12 月 13 日午後 10:20 UTC](https://meta.discourse.org/t/discobot-respond-to-help/76596/15 "2023-12-13T22:20:20Z")

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2件の投稿が新しいトピックに分割されました: [Discobot がチャットで応答しない](https://meta.discourse.org/t/discobot-doesn-t-respond-in-chat/288578)
