# Discobot unresponsive

**URL:** https://meta.discourse.org/t/discobot-unresponsive/117579
**Category:** Support
**Tags:** discobot
**Created:** [13 mei 2019 om 10:34 UTC](https://meta.discourse.org/t/discobot-unresponsive/117579 "2019-05-13T10:34:45Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Laurens](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/laurens/32/135762_2.png) [@Laurens](https://meta.discourse.org/u/Laurens)
#### Post date: [13 mei 2019 om 10:34 UTC](https://meta.discourse.org/t/discobot-unresponsive/117579/1 "2019-05-13T10:34:45Z")

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Hi there fine folks,

In our endmyopia forum discobot stopped functioning some time ago. Sending it a PM or asking it to start a tutorial ends up in nothing but silence. Upon making such a request the logs show nothing. Any clue to what might be off here? Discourse is running on the latest instance (v2.3.0.beta9 +28).

Repeating the same request in here does result in discobot responding like it should.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [13 mei 2019 om 11:28 UTC](https://meta.discourse.org/t/discobot-unresponsive/117579/2 "2019-05-13T11:28:40Z")

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This usually means something is amiss with your Sidekiq which does all background tasks in Discourse.

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### Author: ![Laurens](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/laurens/32/135762_2.png) [@Laurens](https://meta.discourse.org/u/Laurens)
#### Post date: [13 mei 2019 om 18:37 UTC](https://meta.discourse.org/t/discobot-unresponsive/117579/3 "2019-05-13T18:37:41Z")

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Sidekiq shows on it’s dashboard as being “Inactive”. Is this suppose to be the case and if not, how do we get it to restart?

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### Author: ![Laurens](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/laurens/32/135762_2.png) [@Laurens](https://meta.discourse.org/u/Laurens)
#### Post date: [12 juni 2019 om 06:12 UTC](https://meta.discourse.org/t/discobot-unresponsive/117579/4 "2019-06-12T06:12:16Z")

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It turns out this simple setting got magically disabled somehow:

 ![discobot%20setting](https://global.discourse-cdn.com/meta/original/3X/5/8/58dd87bbd9dfd5b63ce76b378ed58c42112e56a1.png)

Everything is up and running again. So if discobot is silent, check that setting first!

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [12 juli 2019 om 06:12 UTC](https://meta.discourse.org/t/discobot-unresponsive/117579/5 "2019-07-12T06:12:22Z")

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