# Discourse AI - AI triage using Agent

**URL:** https://meta.discourse.org/t/discourse-ai-ai-triage-using-agent/356375
**Category:** Site Management
**Tags:** automation, how-to, ai
**Created:** [March 8, 2025, 5:08am UTC](https://meta.discourse.org/t/discourse-ai-ai-triage-using-agent/356375 "2025-03-08T05:08:42Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 19, 2025, 12:07am UTC](https://meta.discourse.org/t/discourse-ai-ai-triage-using-agent/356375/5 "2025-03-19T00:07:14Z")

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Note @Saif we need to update the OP to explain “silent” option.

If you select “silent” no post is created, and no information is left behind.

This can sound extremely odd, but if you have a forced tool, it can perform side effects like

- Make an HTTP request to a company internal API informing that something just happened.
- Perform side effects on Discourse such as create a chat message, or flag a post

Using silent requires you also create a custom tool to perform the special action you want to perform.

Can you incorporate this into the OP (needs new screenshots etc)? Feel free to ask for clarifications.

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