# Discourse as a private email support portal

**URL:** https://meta.discourse.org/t/discourse-as-a-private-email-support-portal/34444
**Category:** Feature
**Tags:** rfc, spec
**Created:** [13. Oktober 2015 um 07:28 UTC](https://meta.discourse.org/t/discourse-as-a-private-email-support-portal/34444 "2015-10-13T07:28:24Z")
**Posts on this page:** 1
**Showing post:** 43

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [31. März 2016 um 09:02 UTC](https://meta.discourse.org/t/discourse-as-a-private-email-support-portal/34444/43 "2016-03-31T09:02:09Z")

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There is no support category, what we settled on was using group messages as the “support-category”

@zogstrip is working on a howto which will clarify how everything works now and is configured.

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_[View the full topic](https://meta.discourse.org/t/discourse-as-a-private-email-support-portal/34444)._