# Discourse comments aren't visible after update

**URL:** https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735
**Category:** WordPress
**Created:** [March 11, 2018, 3:35pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735 "2018-03-11T15:35:46Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![MerryMinstrel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merryminstrel/32/56896_2.png) [@MerryMinstrel](https://meta.discourse.org/u/MerryMinstrel)
#### Post date: [March 11, 2018, 3:35pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/1 "2018-03-11T15:35:46Z")

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Hi!

I left my Wordpress blog unattended for a while. When I came back and updated it, I noticed that discourse comments aren’t shown anymore beneath the posts. Newly published posts have text “Continue discussion at Disocurse…” and no comments. Older posts doesn’t have event that. Everything else is working as it should.

I’m using [WP Discourse](https://github.com/discourse/wp-discourse) plugin from the day I launched this blog. I have enabled [Hueman](https://wordpress.org/themes/hueman/) theme. I tried switching to the one of default WordPress themes, but it didn’t do any good.

What could be the cause of this problem?

Thanks for any help!

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [March 11, 2018, 4:53pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/2 "2018-03-11T16:53:02Z")

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Do you know what version the [WP Discourse](https://github.com/discourse/wp-discourse) plugin was at before you updated it? If you create a comment for a newly published post, does it show up on Discourse?

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### Author: ![MerryMinstrel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merryminstrel/32/56896_2.png) [@MerryMinstrel](https://meta.discourse.org/u/MerryMinstrel)
#### Post date: [March 11, 2018, 6:17pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/3 "2018-03-11T18:17:33Z")

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> [@simon](#):
>
> Do you know what version the [WP Discourse](https://github.com/discourse/wp-discourse) plugin was at before you updated it?

Unfortunately I`m not completely certain. It could have been 1.5.3. or a bit older version.

> [@simon](#):
>
> If you create a comment for a newly published post, does it show up on Discourse?

Actually it appear that I can’t make comments at all. Wordpress comment field just doesn’t show up.  
Prior to that I enabled commenting in WP settings and WP-discourse plugin settings.

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [March 11, 2018, 6:41pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/4 "2018-03-11T18:41:09Z")

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> [@MerryMinstrel](#):
>
> It could have been 1.5.3. or a bit older version.

That should be fine.

Can you send me a link to your WordPress site, either on here or on a private message? I’ll take a look and see if there are any obvious problems.

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [March 11, 2018, 7:36pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/5 "2018-03-11T19:36:52Z")

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If you have the Sync Comment Data webhook enabled, could you try disabling it and see if that makes a difference. If the webhook isn’t working for some reason, it can prevent comments from being updated.

Do you have any security plugins on your WordPress site? If so, make sure that requests to your forum are not being blocked.

It is also possible there is a conflict with page caching on your site. If you have any caching setup, could you try enabling the Load Comments With Ajax setting? It is found on the [WP Discourse](https://github.com/discourse/wp-discourse) Publishing tab.

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<div class="post-metadata">

### Author: ![MerryMinstrel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merryminstrel/32/56896_2.png) [@MerryMinstrel](https://meta.discourse.org/u/MerryMinstrel)
#### Post date: [March 11, 2018, 7:59pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/6 "2018-03-11T19:59:15Z")

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> [@simon](#):
>
> If you have the Sync Comment Data webhook enabled, could you try disabling it and see if that makes a difference.

“Start the discussion at …” under the topics disappeared.

> [@simon](#):
>
> Do you have any security plugins on your WordPress site?

No I don’t.

> [@simon](#):
>
> If you have any caching setup, could you try enabling the Load Comments With Ajax setting?

No I don’t, but I still tried switching on Load Comments With Ajax setting. No effect.

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<div class="post-metadata">

### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [March 11, 2018, 8:20pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/7 "2018-03-11T20:20:13Z")

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I see the ajax comments template on your site now, but with no comments. Could you disable that setting, keep the webhook setting disabled as well, and wait 10 minutes for the cache to clear on the Discourse comments? See if the comments are then able to load.

You could try disabling plugins one by one on your website to see if there is a conflict with any other plugin.

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<div class="post-metadata">

### Author: ![MerryMinstrel](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merryminstrel/32/56896_2.png) [@MerryMinstrel](https://meta.discourse.org/u/MerryMinstrel)
#### Post date: [March 11, 2018, 9:12pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/8 "2018-03-11T21:12:52Z")

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> [@simon](#):
>
> See if the comments are then able to load.

I don’t see any change.

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<div class="post-metadata">

### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [March 11, 2018, 10:30pm UTC](https://meta.discourse.org/t/discourse-comments-arent-visible-after-update/82735/9 "2018-03-11T22:30:11Z")

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One way to check if the update is causing the problem would be to upload version 1.5.2 from the Previous Versions select menu at the bottom of this page: [WP Discourse (advanced view) – WordPress plugin | WordPress.org](https://wordpress.org/plugins/wp-discourse/advanced/). To install it you will need to deactivate and then delete [WP Discourse](https://github.com/discourse/wp-discourse). You will then be able to upload the 1.5.2 zip file. You will have to reconfigure the plugin after installing it.

If you try this, please let me know if it works for you.

Edit: I’ve tried the latest version of the [WP Discourse](https://github.com/discourse/wp-discourse) plugin with the latest version of the Hueman theme and Hueman Addons plugin. It’s working for me as long as I have comments enabled through the theme customizer. If I don’t have comments enabled, I get results similar to what you are getting.
