# Discourse email notification shows HTML entities for ampersand etc

**URL:** https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965
**Category:** Support
**Created:** [December 11, 2020, 9:55am UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965 "2020-12-11T09:55:32Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [December 11, 2020, 9:55am UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965/1 "2020-12-11T09:55:32Z")

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I dismissed it before thinking of taking a screenshot, but a recent iOS notification from my forum showed `&amp;` for an & in the post title, and HTML entities for single ‘smart quotes’.

If this isn’t a bug then I would be grateful to be told the relevant site (or iPhone?) setting to fix it.

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### Author: ![pmusaraj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pmusaraj/32/119489_2.png) [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [January 5, 2021, 3:07am UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965/5 "2021-01-05T03:07:25Z")

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Apologies for the delay @Jonathan5, I just tried to reproduce this and wasn’t able to. I tried with a regular ampersand character (&), with smart quotes or with `&amp;` (without backticks), no luck.

I’ll keep this open for a little while longer, just in case you (or someone else) see this again and can take a screenshot.

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [January 6, 2021, 9:22am UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965/6 "2021-01-06T09:22:43Z")

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I’ve spotted this again and this time took more notice.

It’s in the Subject header of the post/topic notification emails from my own forum, as viewed on Outlook or Mail on iOS and therefore as displayed on the iOS (email) preview notifications.

It’s not a notification from the Discourse Hub app and I’ve edited this topic title accordingly. In fact I don’t think the app is able to send notifications from my own forum.

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [January 6, 2021, 12:53pm UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965/7 "2021-01-06T12:53:36Z")

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Final message! I finally found time to look into this. The `&amp;` in the title comes directly from the RSS feed that is being used to create the topic. So it’s a problem with that and not a problem with Discourse at all.

Sorry for causing the inconvenience!

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### Author: ![pmusaraj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pmusaraj/32/119489_2.png) [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [January 6, 2021, 1:14pm UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965/8 "2021-01-06T13:14:45Z")

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No worries, thanks for getting to the bottom of the issue.

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### Author: ![pmusaraj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pmusaraj/32/119489_2.png) [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [January 6, 2021, 1:14pm UTC](https://meta.discourse.org/t/discourse-email-notification-shows-html-entities-for-ampersand-etc/172965/9 "2021-01-06T13:14:50Z")

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