# Discourse for delivery dispatch

**URL:** <https://meta.discourse.org/t/discourse-for-delivery-dispatch/316872>\
**Category:** Community Building\
**Created:** [July 17, 2024, 7:31pm UTC](https://meta.discourse.org/t/discourse-for-delivery-dispatch/316872 "2024-07-17T19:31:10Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Architect](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/architect/32/520575_2.png) [@Architect](https://meta.discourse.org/u/Architect)\
**Post date:** [July 18, 2024, 6:30am UTC](https://meta.discourse.org/t/discourse-for-delivery-dispatch/316872/4 "2024-07-18T06:30:58Z")

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The intention of this topic is for general discussion about the discourse platform’s potential suitability for coordinating delivery requests.

What is potentially not-ideal about the platform is the complexity, which can be confusing and overwhelming for some people.

For my own use-case I have a discourse instance setup with a mail-receiver so anyone can send an e-mail to delivery@domain\_address, and this will create a PM topic in the Delivery Group.

If there is a group member online and sees this request when it arrives, they can then write a reply in that PM topic and this will send an e-mail response.

In addition, group members can work either as dispatchers or delivery folk, in that when there is a delivery request say for a pizza they may need to call the pizzeria to make the pizza order and/or call the delivery person to dispatch the delivery.

To simplify the process for a pizzeria, staff members at a restaurant can become members of the discourse group so they can see and respond to delivery requests directly.

In conclusion, there is great potential for discourse to work perfectly for this.

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_[View the full topic](https://meta.discourse.org/t/discourse-for-delivery-dispatch/316872)._
