# Discourse help on digitalocean

**URL:** https://meta.discourse.org/t/discourse-help-on-digitalocean/157031
**Category:** Self-hosting
**Created:** [July 7, 2020, 1:24pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031 "2020-07-07T13:24:00Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![Alex8](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@Alex8](https://meta.discourse.org/u/Alex8)
#### Post date: [July 7, 2020, 1:24pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/1 "2020-07-07T13:24:00Z")

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So When I am trying to setup discourse after the setup it says login to admin account and the domain refuses to connect I have the dns set up

Thanks If I can get any help

![](https://global.discourse-cdn.com/meta/optimized/3X/5/7/5761215f105c91196dac6bd4ff840f266057251c_2_690x39.png)

 ![image](https://global.discourse-cdn.com/meta/original/3X/1/b/1b121a28fe1d59ec612231fa51196ac45dc2f548.png)

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### Author: ![marianord](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/marianord/32/90502_2.png) [@marianord](https://meta.discourse.org/u/marianord)
#### Post date: [July 7, 2020, 2:09pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/2 "2020-07-07T14:09:54Z")

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- Did you created the DNS record pointing to the IP address of the droplet? (just confirming)
- Are you able to solve the DNS record to the IP address?
- Are you able to ping the Droplet?
- Does the droplet has any kind of firewall?

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### Author: ![Alex8](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@Alex8](https://meta.discourse.org/u/Alex8)
#### Post date: [July 7, 2020, 2:14pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/3 "2020-07-07T14:14:01Z")

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Did you created the DNS record pointing to the IP address of the droplet? (just confirming)  
yes  
Are you able to solve the DNS record to the IP address?  
yes  
Yes I am able to ping the Droplet  
Does the droplet has any kind of firewall?  
not sure

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### Author: ![marianord](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/marianord/32/90502_2.png) [@marianord](https://meta.discourse.org/u/marianord)
#### Post date: [July 7, 2020, 2:15pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/4 "2020-07-07T14:15:14Z")

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Are you using the recommended install for Discourse or the One-click App?

If you didn’t setup any Firewall mostly sure you’re not using one.

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### Author: ![Alex8](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@Alex8](https://meta.discourse.org/u/Alex8)
#### Post date: [July 7, 2020, 2:16pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/5 "2020-07-07T14:16:35Z")

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Are you using the recommended install for Discourse or the One-click App?

Yes I did

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### Author: ![marianord](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/marianord/32/90502_2.png) [@marianord](https://meta.discourse.org/u/marianord)
#### Post date: [July 7, 2020, 2:23pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/6 "2020-07-07T14:23:17Z")

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Could you run `docker ps` and `netstat -tlpn` to see if Discourse is running and you have something in `LISTEN` in port 80?

You should see something like:

```bash
root@example:~# docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
86800988ad89 local_discourse/app "/sbin/boot" 12 days ago Up 12 days 0.0.0.0:80->80/tcp, 0.0.0.0:443->443/tcp app

```

```bash
root@example:~# netstat -tlpn
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name    
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 562/sshd            
tcp6 0 0 :::22 :::* LISTEN 562/sshd            
tcp6 0 0 :::443 :::* LISTEN 13472/docker-proxy  
tcp6 0 0 :::80 :::* LISTEN 13483/docker-proxy

```

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<div class="post-metadata">

### Author: ![Alex8](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@Alex8](https://meta.discourse.org/u/Alex8)
#### Post date: [July 7, 2020, 2:24pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/7 "2020-07-07T14:24:29Z")

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> [@marianord](#):
>
> `docker ps` and `netstat -tlpn`

Ok I will try that thanks

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### Author: ![Alex8](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@Alex8](https://meta.discourse.org/u/Alex8)
#### Post date: [July 7, 2020, 2:26pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/8 "2020-07-07T14:26:52Z")

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> [@marianord](#):
>
> Are you using the recommended install for Discourse or the One-click App?

Well It does not have port 80 so I will just reinstall the vps

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### Author: ![justin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/justin/32/157614_2.png) [@justin](https://meta.discourse.org/u/justin)
#### Post date: [July 7, 2020, 2:28pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/9 "2020-07-07T14:28:53Z")

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> [@Alex8](#):
>
> Are you using the recommended install for Discourse or the One-click App?
> 
> Yes I did

Be sure to use the cloud install guide here: [discourse/docs/INSTALL.md at main · discourse/discourse · GitHub](https://github.com/discourse/discourse/blob/master/docs/INSTALL.md)

The one-click install is not supported by our team.

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### Author: ![Alex8](https://avatars.discourse-cdn.com/v4/letter/a/65b543/32.png) [@Alex8](https://meta.discourse.org/u/Alex8)
#### Post date: [July 7, 2020, 2:29pm UTC](https://meta.discourse.org/t/discourse-help-on-digitalocean/157031/10 "2020-07-07T14:29:47Z")

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Ok Thank you for the info
