We started using Discourse as a GetSatisfaction replacement. We are geeks, so we like Discourse features more. It has been working pretty well for us so far:
We also use HipChat room for our team communication, so we wanted some Discourse events reported to our HipChat room. Here is my patch rolling on top of Discourse:
It is not particularly nice, just a hack (I’m not a rails dev). Anyway just wanted to let you know that something like this exists. Feel free to use/modify it.