# Forum cannot recognize alternate email from Discourse ID

**URL:** https://meta.discourse.org/t/discourse-id/398181
**Category:** SSO
**Tags:** discourse-id
**Created:** [March 11, 2026, 3:16pm UTC](https://meta.discourse.org/t/discourse-id/398181 "2026-03-11T15:16:23Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![25w31b](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/25w31b/32/546854_2.png) [@25w31b](https://meta.discourse.org/u/25w31b)
#### Post date: [March 11, 2026, 3:16pm UTC](https://meta.discourse.org/t/discourse-id/398181/1 "2026-03-11T15:16:24Z")

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When I log in or register on the forum using Discourse ID, the forum only recognizes the primary email and not the alternate email.

On regular forums (like this Discourse Meta), I need to manually add the alternate email, but on free-hosted forums, I cannot manually add or change the email address because the forum displays a 404 error when I try to verify the email address.

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### Author: ![pmusaraj](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pmusaraj/32/119489_2.png) [@pmusaraj](https://meta.discourse.org/u/pmusaraj)
#### Post date: [March 26, 2026, 7:21pm UTC](https://meta.discourse.org/t/discourse-id/398181/2 "2026-03-26T19:21:43Z")

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Sorry for the delay here. I cannot reproduce this issue, I am able to add an alternate email on a Free tier site. Do you have any screenshots you can share?

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### Author: ![25w31b](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/25w31b/32/546854_2.png) [@25w31b](https://meta.discourse.org/u/25w31b)
#### Post date: [March 28, 2026, 11:19am UTC](https://meta.discourse.org/t/discourse-id/398181/3 "2026-03-28T11:19:56Z")

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I just tried again, and it is now possible to add a backup email address.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [April 27, 2026, 11:20am UTC](https://meta.discourse.org/t/discourse-id/398181/4 "2026-04-27T11:20:43Z")

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