# Discourse installation timed out

**URL:** https://meta.discourse.org/t/discourse-installation-timed-out/202324
**Category:** Self-hosting
**Tags:** unsupported-install
**Created:** [September 1, 2021, 11:44am UTC](https://meta.discourse.org/t/discourse-installation-timed-out/202324 "2021-09-01T11:44:14Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![tom-richter](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tom-richter/32/232089_2.png) [@tom-richter](https://meta.discourse.org/u/tom-richter)
#### Post date: [September 1, 2021, 11:44am UTC](https://meta.discourse.org/t/discourse-installation-timed-out/202324/1 "2021-09-01T11:44:14Z")

</div>

Hi, I want to install discourse. My logs look like this:

```plaintext
redis.1 | 410:M 31 Aug 2021 07:34:15.596 # Server initialized
redis.1 | 410:M 31 Aug 2021 07:34:15.871 * DB loaded from append only file: 0.275 seconds
redis.1 | 410:M 31 Aug 2021 07:34:15.871 * Ready to accept connections
web.1 | [405] Puma starting in cluster mode...
web.1 | [405] * Version 5.0.4 (ruby 2.7.2-p137), codename: Spoony Bard
web.1 | [405] * Min threads: 2, max threads: 4
web.1 | [405] * Environment: production
web.1 | [405] * Process workers: 1
web.1 | [405] * Preloading application
worker.1 | 2021-08-31T07:34:19.878Z pid=406 tid=diy INFO: Booting Sidekiq 6.1.2 with redis options {:host=>"localhost", :port=>6379, :namespace=>"sidekiq"}
logs.1 | Creating scope :open. Overwriting existing method Poll.open.
web.1 | [405] * Listening on unix:///var/www/discourse/tmp/sockets/nginx.http.sock
web.1 | [405] ! WARNING: Detected 3 Thread(s) started in app boot:
web.1 | [405] ! #<Thread:0x000055d018a50468 /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/activerecord-6.0.3.3/lib/active_record/connection_adapters/abstract/connection_pool.rb:334 sleep> - /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/activerecord-6.0.3.3/lib/active_record/connection_adapters/abstract/connection_pool.rb:337:in `sleep'
web.1 | [405] ! #<Thread:0x000055d01a463fa8 /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/message_bus-3.3.4/lib/message_bus.rb:712 sleep> - /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/redis-4.2.5/lib/redis/connection/ruby.rb:55:in `wait_readable'
web.1 | [405] ! #<Thread:0x000055d01a463c60 /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/message_bus-3.3.4/lib/message_bus/timer_thread.rb:38 sleep> - /var/www/discourse/vendor/bundle/ruby/2.7.0/gems/message_bus-3.3.4/lib/message_bus/timer_thread.rb:130:in `sleep'
web.1 | [405] Use Ctrl-C to stop
logs.1 | Creating scope :open. Overwriting existing method Poll.open.

```

It looks like the installation completed successfully but then this `WARNING: Detected 3 Thread(s) started in app boot` appears. From now on nothing happens and the website never goes online: [https://discourse-web-5c2g.onrender.com/](https://discourse-web-5c2g.onrender.com/)

---

<div class="post-metadata">

### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [September 1, 2021, 12:16pm UTC](https://meta.discourse.org/t/discourse-installation-timed-out/202324/2 "2021-09-01T12:16:43Z")

</div>

follow this install guide

> <https://github.com/discourse/discourse/blob/main/docs/INSTALL-cloud.md>

---

<div class="post-metadata">

### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [September 1, 2021, 12:36pm UTC](https://meta.discourse.org/t/discourse-installation-timed-out/202324/3 "2021-09-01T12:36:16Z")

</div>

Render installs are custom and not supported by us. Either follow the [official install](https://meta.discourse.org/t/142537?silent=true) guide or contact Render support about the problem in their product.

---

<div class="post-metadata">

### Author: ![Ann](https://avatars.discourse-cdn.com/v4/letter/a/76d3ee/32.png) [@Ann](https://meta.discourse.org/u/Ann)
#### Post date: [September 1, 2021, 6:48pm UTC](https://meta.discourse.org/t/discourse-installation-timed-out/202324/4 "2021-09-01T18:48:09Z")

</div>

Thanks for your answer..