# Discourse instance supporting entrepreneurs who sell on Amazon
**URL:** https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287
**Category:** Community Building
**Created:** [10월 23, 2018, 5:10오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287 "2018-10-23T17:10:47Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@danny\_amazon](https://meta.discourse.org/u/danny_amazon)
#### Post date: [10월 23, 2018, 5:10오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/1 "2018-10-23T17:10:47Z")
Hi everyone! First time here.
I am a Product Manager working on supporting entrepreneurs worldwide who sell on Amazon. We have over 2M worldwide Sellers who sell products on Amazon. I am working to connect them to each other and to our business teams.
Our Discourse instance has millions of posts with hundreds of thousands of users.
Feedback or recommendations on how you would improve our Forums? I’m all ears.
> **[Amazon](https://sellercentral.amazon.com/forums)**
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### Author:  [@Hector](https://meta.discourse.org/u/Hector)
#### Post date: [10월 23, 2018, 7:14오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/3 "2018-10-23T19:14:26Z")
Impressive forum! An observation about something I noticed in other forums too: when there are lots of categories with names that are more than one word, the two column layout in the hamburger menu is not ideal. I prefer a single column. The menu is something that recently changed in a newer version, maybe it’ll look better when you upgrade.
Here’s an idea (before and after):
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### Author:  [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [10월 24, 2018, 1:47오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/6 "2018-10-24T01:47:40Z")
Hey Danny,
Happy to help. Can you perhaps outline what your current challenges are or what you think you need to improve on? That will give us some direction for our feedback.
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### Author:  [@danny\_amazon](https://meta.discourse.org/u/danny_amazon)
#### Post date: [10월 24, 2018, 4:50오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/7 "2018-10-24T04:50:18Z")
> [@Hector](#):
>
> Impressive forum! An observation about something I noticed in other forums too: when there are lots of categories with names that are more than one word, the two column layout in the hamburger menu is not ideal. I prefer a single column. The menu is something that recently changed in a newer version, maybe it’ll look better when you upgrade.
Wow! Great idea. Planning to implement. Thanks
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### Author:  [@danny\_amazon](https://meta.discourse.org/u/danny_amazon)
#### Post date: [10월 24, 2018, 4:54오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/8 "2018-10-24T04:54:24Z")
We asked users what the biggest challenges were. If you have a few minutes, please see here for the verbatim posts. They’re more powerful than my summary!
[https://sellercentral.amazon.com/forums/t/moderators-are-asking-what-would-you-like-to-see-in-these-forums/423058](https://sellercentral.amazon.com/forums/t/moderators-are-asking-what-would-you-like-to-see-in-these-forums/423058)
Themes:
- Privacy
- Voting
- Participation from Amazon
- Reputation
- Discoverability of content
- Meetups
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### Author:  [@omarfilip](https://meta.discourse.org/u/omarfilip)
#### Post date: [10월 24, 2018, 5:00오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/9 "2018-10-24T05:00:27Z")
Here’s one that should be simple to fix - missing image:
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### Author:  [@Mittineague](https://meta.discourse.org/u/Mittineague)
#### Post date: [10월 24, 2018, 6:04오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/10 "2018-10-24T06:04:48Z")
> [@omarfilip](#):
>
> should be simple to fix
Maybe not so simple. Unless there is explicit permission to use the logo icon they may issue a take down.
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### Author:  [@omarfilip](https://meta.discourse.org/u/omarfilip)
#### Post date: [10월 24, 2018, 6:25오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/11 "2018-10-24T06:25:17Z")
Could be… we had that [topic](https://meta.discourse.org/t/wow-amazon-closed-my-associate-account-because-of-one-boxing/94438) not too long ago, but this forum seems to be owned by Amazon. It’s on a subdomain of [amazon.com](http://amazon.com).
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### Author:  [@Woodcock](https://meta.discourse.org/u/Woodcock)
#### Post date: [10월 24, 2018, 6:27오전 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/12 "2018-10-24T06:27:30Z")
@danny_amazon Use a higher resolution logo image - it is not scaling nicely.
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### Author:  [@danny\_amazon](https://meta.discourse.org/u/danny_amazon)
#### Post date: [10월 24, 2018, 7:58오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/13 "2018-10-24T19:58:07Z")
Noted. Added to my next round of updates.
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### Author:  [@riking](https://meta.discourse.org/u/riking)
#### Post date: [10월 29, 2018, 7:09오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/14 "2018-10-29T19:09:26Z")
Replacing the value in the site settings will fix it.
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### Author:  [@danny\_amazon](https://meta.discourse.org/u/danny_amazon)
#### Post date: [10월 29, 2018, 10:42오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/15 "2018-10-29T22:42:21Z")
What are your views on adding a “helpful” button? (such as Apple does)
> **[Security Verification](https://discussions.apple.com/verify-human/verify.html?next=%2Fthread%2F8023051?answerId=32050300022)**
>
> Security verification page to protect against malicious bots.
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### Author:  [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [10월 29, 2018, 10:44오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/16 "2018-10-29T22:44:25Z")
It depends what you are trying to achieve. The like button essentially does the same thing. I wouldn’t add another click unless you specifically need to gather data to somehow improve the user experience.
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### Author:  [@Oneida](https://meta.discourse.org/u/Oneida)
#### Post date: [11월 18, 2019, 5:45오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/19 "2019-11-18T17:45:24Z")
이 스레드가 오래된 거라는 건 알지만… 정말 그쪽이 좋은 방법이었을 거라고 생각해요.
아무것도 아니더라도, 판매자 게시판에서는 ❤ 이 아닌 다른 표현이 더 적절했을 거예요.
개인 의견입니다.
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### Author:  [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [11월 18, 2019, 6:31오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/20 "2019-11-18T18:31:34Z")
이미 테마 컴포넌트를 사용하여 ❤을 원하는 이모지나 기호로 변경할 수 있습니다.
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### Author:  [@Oneida](https://meta.discourse.org/u/Oneida)
#### Post date: [11월 18, 2019, 7:26오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/22 "2019-11-18T19:26:28Z")
> [@danny\_amazon](#):
>
> 그리고 “도움이 안 된다”는 이미 그렇게 할 수 있는 방법이 있나요?
그렇게 하지 마세요 … 당신의 용도에는 정말로 필요한 것은 “좋아요” 버튼뿐이라고 생각합니다.
- 인기나 특정 게시자에 대한 단순한 불호감에 기반한 “도움이 안 된다”/“아니오” 클릭을 많이 보았습니다. 이는 책임 소재가 불분명합니다.
- 게시물이 정말로 나쁘다면 신고할 수 있습니다.
저희 포럼은 다소 독특한 성격이 있어, 이런 방식이 잘 맞지 않는다고 생각합니다.
개인적인 의견입니다 (JMO)
(그리고 안녕하세요, Danny. 더 이상 이 포럼에 자주 오시지 않는다고 생각했거든요)
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### Author:  [@danny\_amazon](https://meta.discourse.org/u/danny_amazon)
#### Post date: [11월 18, 2019, 7:44오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/23 "2019-11-18T19:44:10Z")
제가 현재 고민하고 있는 과제 중 하나는 사용자가 질문과 답변에 빠르게 접근하고 싶어 한다는 것입니다. 현재 경험에서는 스크롤링(때로는 수십 개의 게시물 사이에서)이 필요하며, ‘해결책으로 표시’ 기능이 이러한 경험을 가능하게 하지만 지금까지 채택률이 낮습니다. 이 부분에 대해 어떤 의견이 있으신가요? 이 대화가 좋습니다. 이 게시물을 다시 활성화해 주셔서 다시 돌아올 수 있었습니다.
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### Author:  [@MarcP](https://meta.discourse.org/u/MarcP)
#### Post date: [11월 18, 2019, 7:54오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/24 "2019-11-18T19:54:11Z")
> [@danny\_amazon](#):
>
> 제가 해결하려고 노력하고 있는 과제 중 하나는 사용자가 질문과 답변에 빠르게 접근하길 원하는 것입니다.
아래 플러그인이 필요합니다. 이 플러그인은 [이것](https://meta.discourse.org/t/show-hide-forums-based-on-the-domain-shared-forum-via-cname/133698/)을 수행합니다.
> [@Discourse Solved](https://meta.discourse.org/t/discourse-solved-accepted-answer-plugin/30155?u=marcp):
>
> discourse2Summary Discourse Solved lets topic authors and staff members mark a reply as the topic’s solution.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. While Discourse Solved can be used in a variety of use cases, this documentation is focused on the primary use case of a support or Q&A category. discourse2 Note: Discourse Solved is not available on the Free plan. Setting up a support cat…
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### Author:  [@Oneida](https://meta.discourse.org/u/Oneida)
#### Post date: [11월 18, 2019, 8:02오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/26 "2019-11-18T20:02:23Z")
@MarcP … 문제는 게시자들이 솔루션 버튼을 사용할 생각을 안 한다는 거예요.
저희 포럼에는 항상 새로운 사용자들이 들어와요.
- 포럼 사용법을 익히는 데 시간을 쓰기를 꺼려하는 경우가 많아요
- 불만을 토로하거나 문제에 대한 답변만 얻는 것 이상의 행동을 원하지 않는 경우가 많아요
대부분에게 일회성 이벤트인 성격 때문에 사용이 적다고 생각해요.
**ETA** - 저는 그냥 포럼에 글을 올리는 사용자일 뿐이에요. 🙂
> [@danny\_amazon](#):
>
> 해결로 표시 기능은 이런 경험을 가능하게 하지만, 지금까지 채택률이 낮아요
위에서 이 현상의 원인으로 생각되는 몇 가지 이유를 언급했어요. 현재로서는 해결책을 잘 모르겠지만 … 좀 더 생각해 볼게요.
Rob
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### Author:  [@MarcP](https://meta.discourse.org/u/MarcP)
#### Post date: [11월 18, 2019, 8:09오후 UTC](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287/27 "2019-11-18T20:09:42Z")
버튼은 매우 명확합니다. 또한, 주제 작성자나 모더레이터도 이 작업을 수행할 수 있습니다. 관리자의 역할은 모더레이터가 포럼을 정리하도록 돕는 것입니다. 포럼을 깨끗하게 유지하는 것은 일반 사용자의 역할이 아닙니다. 물론, Discourse는 신뢰 수준 시스템을 통해 사용자들이 포럼을 깔끔하게 유지하도록 '훈련’하려고 노력합니다.
[다음 페이지](https://meta.discourse.org/t/discourse-instance-supporting-entrepreneurs-who-sell-on-amazon/100287.md?page=2)